Customer Service Jobs in Calistoga, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Napa, CA (17 miles from Calistoga, CA)
- 17 days ago
- Napa, CA (17 miles from Calistoga, CA)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Copy of Customer Service Representative II
- Napa, CA (17 miles from Calistoga, CA)
- 28 days ago
- Napa, CA (17 miles from Calistoga, CA)
- 28 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
- Santa Rosa, CA (15 miles from Calistoga, CA)
- 29 days ago
- Santa Rosa, CA (15 miles from Calistoga, CA)
- 29 days ago
City/State Harrisonburg, VA Work Shift Multiple shifts available Overview: Sentara Health is hiring a Customer Service Rep I for Sentara Patient Accounting in Harrisonburg, VA!...
Demographic Data for Calistoga, CA
Moving to Calistoga, CA? Find some basic demographic data about Calistoga, CA below.
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Salary for Customer Service Jobs in Calistoga, CA
Highest Education Level
Customer Services in Calistoga, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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