Customer Service Jobs in Burbank, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (15 miles from Burbank, CA)
- 4 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (15 miles from Burbank, CA)
- 4 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...
Remote WorkCustomer Service Representative - FS
- Glendale, CA (2 miles from Burbank, CA)
- 1 day ago
- Glendale, CA (2 miles from Burbank, CA)
- 1 day ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
Customer Service Representative
- Baldwin Park, CA (20 miles from Burbank, CA)
- 2 days ago
- Baldwin Park, CA (20 miles from Burbank, CA)
- 2 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
LP Customer Service Associate II TJ Maxx La Canada Full Time
- La Canada, CA (12 miles from Burbank, CA)
- 4 days ago
- La Canada, CA (12 miles from Burbank, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Los Angeles, CA
- Los Angeles, CA (15 miles from Burbank, CA)
- 5 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 5 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Representative - Field Services
- Sun Valley, CA (3 miles from Burbank, CA)
- 6 days ago
- Sun Valley, CA (3 miles from Burbank, CA)
- 6 days ago
Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...
Customer Service Representative - Field Services
- Van Nuys, CA (12 miles from Burbank, CA)
- 7 days ago
- Van Nuys, CA (12 miles from Burbank, CA)
- 7 days ago
Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...
LP Customer Service Associate II TJ Maxx Glendale Full Time
- Glendale, CA (2 miles from Burbank, CA)
- 8 days ago
- Glendale, CA (2 miles from Burbank, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Culver City, CA (15 miles from Burbank, CA)
- 9 days ago
- Culver City, CA (15 miles from Burbank, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Topanga
- Los Angeles, CA (15 miles from Burbank, CA)
- 10 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 10 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative II, Retail Banking (Panorama City, CA)
- Panorama City, CA (8 miles from Burbank, CA)
- 14 days ago
- Panorama City, CA (8 miles from Burbank, CA)
- 14 days ago
Area: Customer Service (Sales)...
Retail Loss Prevention Customer Service Associate II
- Studio City, CA (4 miles from Burbank, CA)
- 16 days ago
- Studio City, CA (4 miles from Burbank, CA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Los Angeles, CA (15 miles from Burbank, CA)
- 18 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 18 days ago
Assist customers by effectively resolving all customer service issues....
LP Customer Service Associate II
- Monrovia, CA (19 miles from Burbank, CA)
- 20 days ago
- Monrovia, CA (19 miles from Burbank, CA)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »