Customer Service Jobs in Burbank, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Associate Service Representative, Commercial
- Liberty Mutual Insurance
- Los Angeles, CA (15 miles from Burbank, CA)
- 14 hours ago
- Liberty Mutual Insurance
- Los Angeles, CA (15 miles from Burbank, CA)
- 14 hours ago
Active, full property and casualty license is mandatory Minimum of 1-2 years of relevant customer service or administrative experience preferred....
Remote WorkCustomer Service Representative
- Bell, CA (17 miles from Burbank, CA)
- 6 hours ago
- Bell, CA (17 miles from Burbank, CA)
- 6 hours ago
to 4:30pm OR 9am to5:30pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....
Loss Prevention Tactical Customer Service Associate
- Inglewood, CA (16 miles from Burbank, CA)
- 1 day ago
- Inglewood, CA (16 miles from Burbank, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Pasadena, CA (10 miles from Burbank, CA)
- 2 days ago
- Pasadena, CA (10 miles from Burbank, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I (CRL)
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
What You’ll Get to Do The Customer Service Representative (CSR) provides exceptional customer service to all CRL customers....
Customer Service Representative- Westwood Insurance Agency
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 days ago
& Casualty insurance license Hourly Rate: $23.00 per hour #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Retail Loss Prevention Customer Service Associate II
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Tarzana, CA (13 miles from Burbank, CA)
- 7 days ago
- Tarzana, CA (13 miles from Burbank, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Insurance
- Los Angeles, CA (15 miles from Burbank, CA)
- 15 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 15 days ago
What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...
Loss Prevention Tactical Customer Service Associate
- Compton, CA (22 miles from Burbank, CA)
- 22 days ago
- Compton, CA (22 miles from Burbank, CA)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Culver City, CA (15 miles from Burbank, CA)
- 22 days ago
- Culver City, CA (15 miles from Burbank, CA)
- 22 days ago
Your Opportunity Customer Service RepresentativeSpeedy Cash Culver City, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Customer Service Representative Insurance (Entry Level + Commission)
- Los Angeles, CA (15 miles from Burbank, CA)
- 26 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 26 days ago
Join Our Fast-Growing Insurance Agency as a Customer Service Representative!...
Customer Service Representative II, Retail Banking (Panorama City, CA)
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
Area: Customer Service (Sales)...
Bilingual Mandarin CSR - Insurance
- Hacienda Heights, CA (22 miles from Burbank, CA)
- 30+ days ago
- Hacienda Heights, CA (22 miles from Burbank, CA)
- 30+ days ago
Customer Service Representative - Bilingual Mandarin - Insurance needed in multiple office locations including Hacienda Heights, Diamond Bar, Irvine, San Gabriel, Cerritos (Training will be done in...
Customer Service Representative II
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 30+ days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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