Customer Service Jobs in Apple Valley, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
team as a Customer Service Representative....
Customer Service Representative
- Victorville, CA (11 miles from Apple Valley, CA)
- 90+ days ago
- Victorville, CA (11 miles from Apple Valley, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Hesperia, CA (15 miles from Apple Valley, CA)
- 45+ days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 45+ days ago
Store 2705057: 8197 I St, Hesperia, California 92345 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Hesperia, CA (15 miles from Apple Valley, CA)
- 60+ days ago
- Hesperia, CA (15 miles from Apple Valley, CA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative ( REMOTE WORK )
- Apple Valley, CA
- 90+ days ago
- Apple Valley, CA
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkCustomer Service Representative
- Victorville, CA (11 miles from Apple Valley, CA)
- 90+ days ago
- Victorville, CA (11 miles from Apple Valley, CA)
- 90+ days ago
Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily....
Demographic Data for Apple Valley, CA
Moving to Apple Valley, CA? Find some basic demographic data about Apple Valley, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Apple Valley, CA
Highest Education Level
Customer Services in Apple Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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