Customer Service Jobs in Antioch, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Benicia, CA (18 miles from Antioch, CA)
- 8 hours ago
- Benicia, CA (18 miles from Antioch, CA)
- 8 hours ago
Our client, a leader in customer service solutions, is seeking a Customer Service Representative I to join their team....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative/ Back-up Driver
- Concord, CA (11 miles from Antioch, CA)
- 8 days ago
- Concord, CA (11 miles from Antioch, CA)
- 8 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Customer Service Representative - Patient Registration
- Pittsburg, CA (6 miles from Antioch, CA)
- 13 days ago
- Pittsburg, CA (6 miles from Antioch, CA)
- 13 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Personal Lines Customer Service Representative
- Walnut Creek, CA (16 miles from Antioch, CA)
- 30+ days ago
- Walnut Creek, CA (16 miles from Antioch, CA)
- 30+ days ago
Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....
Remote WorkCustomer Service Representative
- Castro Valley, CA (23 miles from Antioch, CA)
- 30+ days ago
- Castro Valley, CA (23 miles from Antioch, CA)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Loss Prevention Tactical Customer Service Associate
- Concord, CA (11 miles from Antioch, CA)
- 45+ days ago
- Concord, CA (11 miles from Antioch, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fairfield, CA (23 miles from Antioch, CA)
- 90+ days ago
- Fairfield, CA (23 miles from Antioch, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Customer Service Associate
- Concord, CA (11 miles from Antioch, CA)
- 45+ days ago
- Concord, CA (11 miles from Antioch, CA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Lead Retail Customer Service Associate
- Pleasanton, CA (23 miles from Antioch, CA)
- 60+ days ago
- Pleasanton, CA (23 miles from Antioch, CA)
- 60+ days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Universal Customer Service Representative I
- Fairfield, CA (23 miles from Antioch, CA)
- 60+ days ago
- Fairfield, CA (23 miles from Antioch, CA)
- 60+ days ago
Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests....
- Martinez, CA (18 miles from Antioch, CA)
- 90+ days ago
- Martinez, CA (18 miles from Antioch, CA)
- 90+ days ago
Customer Service Provide a positive representation of Bill's Ace Hardware]. Proactively assist customers in solving problems. Greet customers entering and throughout the store....
Customer Service Representative
- Concord, CA (11 miles from Antioch, CA)
- 90+ days ago
- Concord, CA (11 miles from Antioch, CA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative ( REMOTE WORK )
- Brentwood, CA (7 miles from Antioch, CA)
- 90+ days ago
- Brentwood, CA (7 miles from Antioch, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkDemographic Data for Antioch, CA
Moving to Antioch, CA? Find some basic demographic data about Antioch, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Antioch, CA
Highest Education Level
Customer Services in Antioch, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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