Customer Service Jobs in American Canyon, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Retail Customer Service Associate

  • Vacaville, CA (19 miles from American Canyon, CA)
  • 1 day ago
  • Vacaville, CA (19 miles from American Canyon, CA)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...

Customer Service Representative

  • San Rafael, CA (21 miles from American Canyon, CA)
  • 4 days ago
  • San Rafael, CA (21 miles from American Canyon, CA)
  • 4 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Concord, CA (20 miles from American Canyon, CA)
  • 16 days ago
  • Concord, CA (20 miles from American Canyon, CA)
  • 16 days ago

One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....

Customer Service Representative

  • Vallejo, CA
  • 17 days ago
  • Vallejo, CA
  • 17 days ago

Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...

Loss Prevention Customer Service Associate II

  • Napa, CA (22 miles from American Canyon, CA)
  • 20 days ago
  • Napa, CA (22 miles from American Canyon, CA)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Suisun City, CA (6 miles from American Canyon, CA)
  • 23 days ago
  • Suisun City, CA (6 miles from American Canyon, CA)
  • 23 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Vacaville, CA (19 miles from American Canyon, CA)
  • 24 days ago
  • Vacaville, CA (19 miles from American Canyon, CA)
  • 24 days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

Retail Loss Prevention Customer Service Associate I

  • Pinole, CA (14 miles from American Canyon, CA)
  • 25 days ago
  • Pinole, CA (14 miles from American Canyon, CA)
  • 25 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Copy of Customer Service Representative II

  • Vallejo, CA
  • 30+ days ago
  • Vallejo, CA
  • 30+ days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Customer Service Representative II

  • Fairfield, CA (12 miles from American Canyon, CA)
  • 30+ days ago
  • Fairfield, CA (12 miles from American Canyon, CA)
  • 30+ days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Customer Service Representative I

  • Fairfield, CA (12 miles from American Canyon, CA)
  • 45+ days ago
  • Fairfield, CA (12 miles from American Canyon, CA)
  • 45+ days ago

Overview The Customer Service Representative I will answer and resolve provider telephone and written inquiries within established time frames....

70182-LP Customer Service Associate II

  • Vallejo, CA
  • 90+ days ago
  • Vallejo, CA
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Tactical Customer Service Associate

  • Concord, CA (20 miles from American Canyon, CA)
  • 90+ days ago
  • Concord, CA (20 miles from American Canyon, CA)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • American Canyon, CA
  • 90+ days ago
  • American Canyon, CA
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Associate

  • Martinez, CA (16 miles from American Canyon, CA)
  • 90+ days ago
  • Martinez, CA (16 miles from American Canyon, CA)
  • 90+ days ago

Customer Service Provide a positive representation of Bill's Ace Hardware]. Proactively assist customers in solving problems. Greet customers entering and throughout the store....

Demographic Data for American Canyon, CA

Moving to American Canyon, CA? Find some basic demographic data about American Canyon, CA below.


Local
National
22,069
337
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in American Canyon, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in American Canyon, CA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in American Canyon, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »