Customer Service Jobs in Little Rock, AR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- North Little Rock, AR (10 miles from Little Rock, AR)
- 10 hours ago
- North Little Rock, AR (10 miles from Little Rock, AR)
- 10 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Patient Registration
- Benton, AR (24 miles from Little Rock, AR)
- 14 days ago
- Benton, AR (24 miles from Little Rock, AR)
- 14 days ago
As our **Customer Service Representative**, youll work to help our patients check into the hospital....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Little Rock, AR
- 23 days ago
- Little Rock, AR
- 23 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Little Rock, AR (8 miles from Little Rock, AR)
- 27 days ago
- Little Rock, AR (8 miles from Little Rock, AR)
- 27 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Spanish Bilingual Customer Service Representative
- Conway, AR (22 miles from Little Rock, AR)
- 30+ days ago
- Conway, AR (22 miles from Little Rock, AR)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Medical Equipment Customer Service Representative
- Little Rock, AR
- 45+ days ago
- Little Rock, AR
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Sherwood, AR (10 miles from Little Rock, AR)
- 90+ days ago
- Sherwood, AR (10 miles from Little Rock, AR)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Sherwood, AR (10 miles from Little Rock, AR)
- 90+ days ago
- Sherwood, AR (10 miles from Little Rock, AR)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Little Rock, AR
Moving to Little Rock, AR? Find some basic demographic data about Little Rock, AR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Little Rock, AR
Highest Education Level
Customer Services in Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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