Customer Service Jobs in Arkansas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Arkansas City, AR
- 16 hours ago
- Arkansas City, AR
- 16 hours ago
Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....
Remote WorkCustomer Service Representative I - DeWitt, AR 3.9 3.9 out of 5 stars 220 W Cross St, Dewitt, AR 72042 Southern Bancorp is a different kind of bank....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative
- Hot Springs Village, AR
- 2 days ago
- Hot Springs Village, AR
- 2 days ago
You will support our Property & Casualty insurance team in delivering exceptional service every day....
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkA customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote WorkWill act as back-up Cashier and Customer Services Representative....
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
We are hiring Remote Customer Service Representatives to join our elite teams....
This position supports customer service for mortgage customers....
Remote WorkMedical Equipment Customer Service Representative
- Little Rock, AR
- 45+ days ago
- Little Rock, AR
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Staffmark, in Lowell, AR, is hiring a Customer Service Representative to join our team! If you have excellent customer service skills and enjoy helping others, this is the job for you....
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arkansas
Highest Education Level
Customer Services in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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