Customer Service Jobs in Arkansas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Responsibilities: Answering customer service calls Logging customer service calls using the Company's tracking software. Escalating customer complaints to the appropriate level of management....
service....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Patient Registration
- Benton, AR
- 26 days ago
- Benton, AR
- 26 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
The Pratt & Whitney Engine Case Repair facility is seeking a Customer Service Representative to join the Customer Account Management team....
The Pratt & Whi t ney Engine Case Repair facility is seeking a Customer Service Representative to join the Customer Account Management team....
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkPreferred: 1 year in an auto body or similar work environment including previous customer service experience....
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
a Customer Service Representative....
Retail Customer Service Associate
- North Little Rock, AR
- 30+ days ago
- North Little Rock, AR
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to calls and e-mails from advisors and clients regarding life insurance, annuities, LTC, and disability insurance. Assist, review, submit and follow...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arkansas
Highest Education Level
Customer Services in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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