Customer Service Jobs in Arkansas

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Loss Prevention Customer Service Associate II

  • Rogers, AR
  • 7 days ago
  • Rogers, AR
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Rogers, AR
  • 8 days ago
  • Rogers, AR
  • 8 days ago

Responsibilities: Answering customer service calls Logging customer service calls using the Company's tracking software. Escalating customer complaints to the appropriate level of management....

Customer Service Representative - FT

  • Little Rock, AR
  • 10 days ago
  • Little Rock, AR
  • 10 days ago

service....

Loss Prevention Customer Service Associate I

  • Rogers, AR
  • 25 days ago
  • Rogers, AR
  • 25 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative - Patient Registration

  • Benton, AR
  • 26 days ago
  • Benton, AR
  • 26 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative (Onsite)

  • Springdale, AR
  • 26 days ago
  • Springdale, AR
  • 26 days ago

The Pratt & Whitney Engine Case Repair facility is seeking a Customer Service Representative to join the Customer Account Management team....

Customer Service Representative (Onsite)

  • Springdale, AR
  • 28 days ago
  • Springdale, AR
  • 28 days ago

The Pratt & Whi t ney Engine Case Repair facility is seeking a Customer Service Representative to join the Customer Account Management team....

We are hiring customer services agents who are positive and genuinely enjoy helping others....

Remote Work

Customer Service Representative

  • Rogers, AR
  • 30+ days ago
  • Rogers, AR
  • 30+ days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Sherwood, AR
  • 30+ days ago
  • Sherwood, AR
  • 30+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Associate - Temporary

  • Fayetteville, AR
  • 45+ days ago
  • Fayetteville, AR
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Searcy, AR
  • 60+ days ago
  • Searcy, AR
  • 60+ days ago

a Customer Service Representative....

Retail Customer Service Associate

  • North Little Rock, AR
  • 30+ days ago
  • North Little Rock, AR
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...

Customer Service Representative

  • Rogers, AR
  • 45+ days ago
  • Rogers, AR
  • 45+ days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Representative

  • Little Rock, AR
  • 45+ days ago
  • Little Rock, AR
  • 45+ days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to calls and e-mails from advisors and clients regarding life insurance, annuities, LTC, and disability insurance. Assist, review, submit and follow...

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arkansas offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arkansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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