Customer Service Jobs in Arkansas

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Bilingual Customer Service Representative

  • Arkansas City, AR
  • 16 hours ago
  • Arkansas City, AR
  • 16 hours ago

Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....

Remote Work

Customer Service Representative I - DeWitt, AR

  • Dewitt, AR
  • 18 hours ago
  • Dewitt, AR
  • 18 hours ago

Customer Service Representative I - DeWitt, AR 3.9 3.9 out of 5 stars 220 W Cross St, Dewitt, AR 72042 Southern Bancorp is a different kind of bank....

Remote Customer Service Representative

  • Little Rock AFB, AR
  • 1 day ago
  • Little Rock AFB, AR
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Hot Springs Village, AR
  • 2 days ago
  • Hot Springs Village, AR
  • 2 days ago

You will support our Property & Casualty insurance team in delivering exceptional service every day....

Customer Service Representative

  • West Memphis, AR
  • 2 days ago
  • West Memphis, AR
  • 2 days ago

You will support our Property & Casualty insurance team in delivering exceptional service every day....

Retail Customer Service Associate

  • North Little Rock, AR
  • 2 days ago
  • North Little Rock, AR
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...

We are hiring customer services agents who are positive and genuinely enjoy helping others....

Remote Work

Remote Customer Service Representative

  • Arkansas City, AR
  • 6 days ago
  • Arkansas City, AR
  • 6 days ago

A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....

Remote Work

Customer Service Representative

  • Harrison, AR
  • 6 days ago
  • Harrison, AR
  • 6 days ago

Will act as back-up Cashier and Customer Services Representative....

Customer Service Representative II

  • Jonesboro, AR
  • 8 days ago
  • Jonesboro, AR
  • 8 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • Little Rock, AR
  • 26 days ago
  • Little Rock, AR
  • 26 days ago

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Spanish Bilingual Customer Service Representative

  • Conway, AR
  • 30+ days ago
  • Conway, AR
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

This position supports customer service for mortgage customers....

Remote Work

Medical Equipment Customer Service Representative

  • Little Rock, AR
  • 45+ days ago
  • Little Rock, AR
  • 45+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Lowell, AR
  • 60+ days ago
  • Lowell, AR
  • 60+ days ago

Staffmark, in Lowell, AR, is hiring a Customer Service Representative to join our team! If you have excellent customer service skills and enjoy helping others, this is the job for you....

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arkansas offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arkansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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