Customer Service Jobs in Arkansas

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 26 Jobs

Teller/Customer Service Rep

  • Booneville, AR
  • 10 hours ago
  • Booneville, AR
  • 10 hours ago

This job was posted by : For moreinformation, please see: HIRING aTeller/Customer Service Rep:**Under the supervision and guidance of the assigned manager, thisTeller/Customer Service Representative...

Customer Service Representative I

  • North Little Rock, AR
  • 15 hours ago
  • North Little Rock, AR
  • 15 hours ago

Customer Services: Receives inquiries from customers, contractors, and other city departments by email, fax, phone, website chat, or web; researches and resolves routine billing, invoicing, financial...

Showroom Customer Service Representative

  • Lowell, AR
  • 1 day ago
  • Lowell, AR
  • 1 day ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Medical Equipment Customer Service Representative

  • Little Rock, AR
  • 4 days ago
  • Little Rock, AR
  • 4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Remote Customer Service Representative

  • Little Rock AFB, AR
  • 7 days ago
  • Little Rock AFB, AR
  • 7 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Customer Service Associate

  • North Little Rock, AR
  • 8 days ago
  • North Little Rock, AR
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...

Customer Service Representative (Concierge)

  • Lowell, AR
  • 9 days ago
  • Lowell, AR
  • 9 days ago

The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....

Customer Service Rep (remote) Lowell, AR

  • Lowell, AR
  • 9 days ago
  • Lowell, AR
  • 9 days ago

Outstanding attendance and punctuality Ability to provide excellent customer service....

Retail Customer Service Associate

  • Springdale, AR
  • 10 days ago
  • Springdale, AR
  • 10 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1517 S....

Representative, Customer Service - Insurance Verification

  • Little Rock, AR
  • 17 days ago
  • Little Rock, AR
  • 17 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Intake Customer Service Representative

  • Little Rock, AR
  • 19 days ago
  • Little Rock, AR
  • 19 days ago

Intake Customer Service Representative Care IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative....

Customer Service Representative

  • Lowell, AR
  • 20 days ago
  • Lowell, AR
  • 20 days ago

Discover a rewarding career path as a Customer Service Representative with Staffmark in Lowell, AR....

Loss Prevention Customer Service Associate II

  • Rogers, AR
  • 29 days ago
  • Rogers, AR
  • 29 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - FT

  • Little Rock, AR
  • 30+ days ago
  • Little Rock, AR
  • 30+ days ago

service....

Customer Service Representative (Onsite)

  • Springdale, AR
  • 45+ days ago
  • Springdale, AR
  • 45+ days ago

The Pratt & Whitney Engine Case Repair facility is seeking a Customer Service Representative to join the Customer Account Management team....

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Salary for Customer Service Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arkansas offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arkansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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