Customer Service Jobs in Tucson, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative

  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 3 days ago
  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 3 days ago

Were looking for Customer Service Professionals for our Tucson, AZ office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Bilingual Spanish - Customer Service Representative

  • Tucson, AZ
  • 5 days ago
  • Tucson, AZ
  • 5 days ago

This job was posted by : For moreinformation, please see: Will I Do as a Bilingual/Spanish Representative?**\Insurance is one of the most sustainable industries around! Look at itthis way as long...

Inside Customer Service Rep/Data Entry Clerk

  • Tucson, AZ
  • 5 days ago
  • Tucson, AZ
  • 5 days ago

Inside Customer Service Representative / Data Entry Clerk AGM is seeking a dynamic Inside Customer Service Representative to play a pivotal role in ensuring our customers' needs are met with professionalism...

Retail Customer Service Associate

  • Tucson, AZ
  • 6 days ago
  • Tucson, AZ
  • 6 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4701 N Stone Ave, Tucson, AZ 85704...

Senior Customer Service Representative

  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 7 days ago
  • Sahuarita, AZ (9 miles from Tucson, AZ)
  • 7 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Remote Work

Customer Service Representative

  • Tucson, AZ
  • 8 days ago
  • Tucson, AZ
  • 8 days ago

Service Representative provides exceptional customer service through in person and digital communication channels, addressing inquiries related to products, services, and orders....

Position: Customer Service Representative Location: 1650. S....

Customer Service Representative

  • Tucson, AZ
  • 22 days ago
  • Tucson, AZ
  • 22 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Medical Equipment Customer Service Representative

  • Tucson, AZ
  • 28 days ago
  • Tucson, AZ
  • 28 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Tucson, AZ
  • 60+ days ago
  • Tucson, AZ
  • 60+ days ago

What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...

Customer Service Representative (Loan Consultant II)

  • Tucson, AZ
  • 90+ days ago
  • Tucson, AZ
  • 90+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Loan Consultant I)

  • Tucson, AZ
  • 90+ days ago
  • Tucson, AZ
  • 90+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Tucson, AZ

Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.


Local
National
914,763
19,425
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Tucson, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tucson, AZ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tucson, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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