Customer Service Jobs in Arizona

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 116 Jobs

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Representative 1

  • Phoenix, AZ
  • 2 hours ago
  • Phoenix, AZ
  • 2 hours ago

DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1....

Loss Prevention Customer Service Associate I

  • Phoenix, AZ
  • 8 hours ago
  • Phoenix, AZ
  • 8 hours ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Part-Time Remote Customer Service Representative

  • Ajo, AZ
  • 9 hours ago
  • Ajo, AZ
  • 9 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative - AZ

  • Tempe, AZ
  • 17 hours ago
  • Tempe, AZ
  • 17 hours ago

Location: Tempe, US-AZ Rate: Not Specified Type: Permanent Customer Service Representative - AZ * *MUST Reside in AZ!...

Remote Work

Sales & Customer Service Associate

  • Yuma, AZ
  • 21 hours ago
  • Yuma, AZ
  • 21 hours ago

Training to help you grow and refine your sales and customer service skills....

Import Customer Service Representative

  • Buckeye, AZ
  • 1 day ago
  • Buckeye, AZ
  • 1 day ago

Import Customer Service Representative 4.0 4.0 out of 5 stars 23860 W US Highway 85, Buckeye, AZ 85326 We are seeking a detail-oriented and organized individual to join our team as an Import Customer...

Customer Service Rep

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

A successful candidate will have the following: FH is seeking a Customer Service Rep to serve via telephone and email, as well as outbound phone calls in fulfillment of the sponsor engagement strategies...

Customer Service Representative Team Lead - National Remote

  • Phoenix, AZ
  • 1 day ago
  • Phoenix, AZ
  • 1 day ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Fleet Sales Customer Service Representative

  • Tempe, AZ
  • 2 days ago
  • Tempe, AZ
  • 2 days ago

newest Fleet Sales Customer Service Representative!...

Customer Service Representative Job

  • Sun City, AZ
  • 2 days ago
  • Sun City, AZ
  • 2 days ago

Apply Now Why You'll Love This Job *****VOB IS A MUST TO BE CONSIDERED!! Please do not apply if min to no VOB experience**** After receiving and reviewing referrals, call patients via the phone in...

Customer Service Representative - AZ

  • Gilbert, AZ
  • 2 days ago
  • Gilbert, AZ
  • 2 days ago

This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....

Remote Work

Customer Service Representative

  • Phoenix, AZ
  • 2 days ago
  • Phoenix, AZ
  • 2 days ago

Mortgage Customer Service Representative Job Description First half of the month will be taking inbound calls from mortgage borrows regarding payment, escrow - general mortgage servicing questions....

Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Job Description Job Title: Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Duration: 6...

Demographic Data for Arizona

Moving to Arizona? Find some basic demographic data about Arizona below.


Local
National
7,152,939
153,803

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...

Salary for Customer Service Jobs in Arizona

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arizona offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arizona
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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