Customer Service Jobs in Arizona
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Alpha The Agency
- Scottsdale, AZ
- 5 days ago
- Alpha The Agency
- Scottsdale, AZ
- 5 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...
(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...
CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: 4005 N 51ST AVE City: PHOENIX Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer service...
CUSTOMER SERVICE REPRESENTATIVE 4 OPEN TO CURRENT ADOT EMPLOYEES ONLY!...
Remote Work+ Are you excited to provide a level of customer service unrivaled by the competition?...
Healthcare Customer Service Rep Main Details: Healthcare Customer Service Rep Start Date: June 30th. Pay: $19.25/Hour. Will be $24.00/Hour on Weekend shifts!...
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative - Property and Casualty License required
- Tucson, AZ
- 3 days ago
- Tucson, AZ
- 3 days ago
Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Property and Casualty License We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life...
This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders...
We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....
Remote WorkOverview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative II This position is a hybrid of in-office and remote work* Monday, Wednesday, and Friday remote* Tuesday and Thursday in-office * Job Location: 100 North 15th Avenue...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arizona
Highest Education Level
Customer Services in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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