Customer Service Jobs in Arizona

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 70 Jobs
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Bilingual Customer Service Representative

  • Marana, AZ
  • 30+ days ago
  • Marana, AZ
  • 30+ days ago

(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Vail, AZ
  • 30+ days ago
  • Vail, AZ
  • 30+ days ago

(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...

Inbound Customer Service Representative

  • Tucson, AZ
  • 45+ days ago
  • Tucson, AZ
  • 45+ days ago

What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...

Customer Service Representative

  • Tucson, AZ
  • 90+ days ago
  • Tucson, AZ
  • 90+ days ago

What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...

Senior Customer Service Representative

  • Tempe, AZ
  • 13 hours ago
  • Tempe, AZ
  • 13 hours ago

Provides coaching, guidance, and direction to less experienced Customer Service Representatives....

Medical Equipment Customer Service Representative

  • Peoria, AZ
  • 1 day ago
  • Peoria, AZ
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative I

  • Bullhead City, AZ
  • 1 day ago
  • Bullhead City, AZ
  • 1 day ago

Provides exceptional customer service to internal and external customers....

Customer Service Representative

  • Phoenix, AZ
  • 2 days ago
  • Phoenix, AZ
  • 2 days ago

Customer Service Representative **Sr....

Remote Work

Customer Service Representative (AZ) - Start Date 8/18/25

  • Glendale, AZ
  • 3 days ago
  • Glendale, AZ
  • 3 days ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Billing Customer Service Rep

  • Phoenix, AZ
  • 5 days ago
  • Phoenix, AZ
  • 5 days ago

Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...

Customer Service Representative 2

  • Topock, AZ
  • 5 days ago
  • Topock, AZ
  • 5 days ago

DEPT OF TRANSPORTATION Driving the future of transportation with a diverse and innovative team To learn more about the ADOT team CLICK HERE CUSTOMER SERVICE REPRESENTATIVE 2 Job Location: Address: ENFORCEMENT...

Sales/Customer Service Representative

  • Tucson, AZ
  • 6 days ago
  • Tucson, AZ
  • 6 days ago

Previous experience in customer service, preferably in the insurance industry. Licensed in Property & Casualty a plus. Excellent communication and interpersonal skills....

Customer Service Representative Sr

  • Buckeye, AZ
  • 6 days ago
  • Buckeye, AZ
  • 6 days ago

Utility customer service functions, methods, principles, techniques, and procedures Principles of record keeping and records management....

Customer Service Representative

  • Phoenix, AZ
  • 6 days ago
  • Phoenix, AZ
  • 6 days ago

You will be an integral part of our sales & customer service team that works collaboratively in servicing our customers....

Demographic Data for Arizona

Moving to Arizona? Find some basic demographic data about Arizona below.


Local
National
7,152,939
153,803

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Arizona

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Arizona offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arizona
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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