Customer Service Jobs in Arizona
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ
- 7 days ago
- Liberty Mutual Insurance
- Chandler, AZ
- 7 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

- Alpha The Agency
- Scottsdale, AZ
- 8 days ago
- Alpha The Agency
- Scottsdale, AZ
- 8 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkLocation: Tempe, US-AZ Rate: Not Specified Type: Permanent Customer Service Representative - AZ * *MUST Reside in AZ!...
Remote WorkTraining to help you grow and refine your sales and customer service skills....
Import Customer Service Representative 4.0 4.0 out of 5 stars 23860 W US Highway 85, Buckeye, AZ 85326 We are seeking a detail-oriented and organized individual to join our team as an Import Customer...
A successful candidate will have the following: FH is seeking a Customer Service Rep to serve via telephone and email, as well as outbound phone calls in fulfillment of the sponsor engagement strategies...
Customer Service Representative Team Lead - National Remote
- Phoenix, AZ
- 1 day ago
- Phoenix, AZ
- 1 day ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote Worknewest Fleet Sales Customer Service Representative!...
Apply Now Why You'll Love This Job *****VOB IS A MUST TO BE CONSIDERED!! Please do not apply if min to no VOB experience**** After receiving and reviewing referrals, call patients via the phone in...
This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness....
Remote WorkMortgage Customer Service Representative Job Description First half of the month will be taking inbound calls from mortgage borrows regarding payment, escrow - general mortgage servicing questions....
Customer Service Representative - Loyalty Services (Bilingual Spanish- English)
- Phoenix, AZ
- 2 days ago
- Phoenix, AZ
- 2 days ago
Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Job Description Job Title: Customer Service Representative - Loyalty Services (Bilingual Spanish- English) Duration: 6...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arizona
Highest Education Level
Customer Services in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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