Customer Service Jobs in Arizona
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Alpha The Agency
- Scottsdale, AZ
- 12 days ago
- Alpha The Agency
- Scottsdale, AZ
- 12 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Our PFS Customer Service teams are currently looking for experienced professionals looking to grow their career within Banner....
Remote WorkCustomer Service Representative (Insurance) - Peoria, IL
- Peoria, AZ
- 12 hours ago
- Peoria, AZ
- 12 hours ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
We're looking for Customer Service Professionals for our Tucson, AZ office....
Wireless Customer Service Representative - Paid Training Provided
- Chandler, AZ
- 2 days ago
- Chandler, AZ
- 2 days ago
Job Duties and Responsibilities Customer Service Representative: $20.00/hr starting pay with the opportunity to increase pay to $22.00/hr within 60 days. No experience required....
Customer Service Representative - Brazilian Portuguese Speaking
- Tempe, AZ
- 4 days ago
- Tempe, AZ
- 4 days ago
Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat....
Position Summary Our Customer Service Representative is the face of Aetna/Mercy Care and impacts members' service experience by handling customer service inquiries and problems via telephone, internet...
CUSTOMER SERVICE REPRESENTATIVE 4 LEAD Open to CURRENT ADOT EMPLOYEES Only Job Location: Address: 161 E Deuce Of Clubs Ste B4 City: Show Low Posting Details: Salary: $40,207.02 Grade: 17 Job Summary...
Retail Loss Prevention Customer Service Associate Uniformed
- Phoenix, AZ
- 6 days ago
- Phoenix, AZ
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
We are a specialty personal lines insurance holding company....
Your Opportunity Customer Service RepresentativeSpeedy CashMesa, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arizona
Highest Education Level
Customer Services in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »