Customer Service Jobs in Arizona
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Alpha The Agency
- Scottsdale, AZ
- 5 days ago
- Alpha The Agency
- Scottsdale, AZ
- 5 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...
(up to $2500 in bonuses) $1,500 sign on bonus for those with a P&C or Personal Lines license, ask your recruiter for more details!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
Provides coaching, guidance, and direction to less experienced Customer Service Representatives....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Provides exceptional customer service to internal and external customers....
Customer Service Representative **Sr....
Remote WorkCustomer Service Representative (AZ) - Start Date 8/18/25
- Glendale, AZ
- 3 days ago
- Glendale, AZ
- 3 days ago
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
DEPT OF TRANSPORTATION Driving the future of transportation with a diverse and innovative team To learn more about the ADOT team CLICK HERE CUSTOMER SERVICE REPRESENTATIVE 2 Job Location: Address: ENFORCEMENT...
Previous experience in customer service, preferably in the insurance industry. Licensed in Property & Casualty a plus. Excellent communication and interpersonal skills....
Utility customer service functions, methods, principles, techniques, and procedures Principles of record keeping and records management....
You will be an integral part of our sales & customer service team that works collaboratively in servicing our customers....
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arizona
Highest Education Level
Customer Services in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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