Customer Service Jobs in Surprise, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Life Contact Center
- Phoenix, AZ (22 miles from Surprise, AZ)
- 12 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 12 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 1 day ago
Open and closes utility accounts and prepares appropriate work orders for the Field Customer Service department....
Customer Service Representative Dental (EST and PST Time Zone)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone....
Customer Service Representative 12:30pm-9pm EST
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Shop Care Customer Service Representative (CSR)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
The Shop Care CSR I is responsible for documenting and communicating pricing approval and denial information as part of the Safelite Solutions claims handling process established by the Insurance Carrier...
Remote WorkCustomer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations...
Customer Service Associate II - National General
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 8 days ago
We are a specialty personal lines insurance holding company....
Customer Service Representative - Property Management
- Glendale, AZ (13 miles from Surprise, AZ)
- 9 days ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 9 days ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Customer Service Representative - Railroad - National Remote
- Phoenix, AZ (22 miles from Surprise, AZ)
- 9 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 9 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote Work- Phoenix, AZ (22 miles from Surprise, AZ)
- 9 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 9 days ago
We are a specialty personal lines insurance holding company....
Customer Service Associate, Seasonal
- Phoenix, AZ (22 miles from Surprise, AZ)
- 10 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 10 days ago
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
Customer Service Representative, Flex Pay (French/English)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 days ago
About the Role: As a Customer Service Representative (French/English), working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails...
Customer Service Representative, Flex Pay
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 14 days ago
About the Role: As a Customer Service Representative working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails, chats, and text...
Customer Service Representative - AZ (Start Date 7/7)
- Glendale, AZ (13 miles from Surprise, AZ)
- 16 days ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 16 days ago
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
- Glendale, AZ (13 miles from Surprise, AZ)
- 16 days ago
- Glendale, AZ (13 miles from Surprise, AZ)
- 16 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Surprise, AZ
Highest Education Level
Customer Services in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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