Customer Service Jobs in Sun City West, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 33 Jobs

Customer Service Representative - National Accounts

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 12 hours ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 12 hours ago

POSITION SUMMARY: With general direction and knowledge of Company services and processes, the Customer Service Representative I is responsible for processing and resolving customer service requests...

Customer Service Representative - PM

  • Peoria, AZ (9 miles from Sun City West, AZ)
  • 1 day ago
  • Peoria, AZ (9 miles from Sun City West, AZ)
  • 1 day ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Customer Service Rep II - PHC

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 5 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 5 days ago

This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders...

Customer Service Representative

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 6 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 6 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

19429 Customer Service Rep

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 7 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 7 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative II

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 7 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 7 days ago

Customer Service Representative II This position is a hybrid of in-office and remote work* Monday, Wednesday, and Friday remote* Tuesday and Thursday in-office * Job Location: 100 North 15th Avenue...

Part Time Customer Service Associate

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 8 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 8 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 9 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 9 days ago

CUSTOMER SERVICE REPRESENTATIVE at Highmark Health in Phoenix, Arizona, United States Job Description Company : Highmark Inc....

Customer Service Representative 2

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 11 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 11 days ago

This position provides courteous, accurate, and timely customer service to the public of the State of Arizona....

Senior Customer Service Representative

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 12 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 12 days ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Customer Service Representative

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 13 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 13 days ago

Successful candidates are flexible, kind, helpful, open-minded, and display strong customer service skills. Must be able to work in a fast-paced and changing environment....

Customer Service Associate

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 14 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 14 days ago

Under a significant level of guidance and direction, provides customer service for products in the S125 Client Service Center....

Spanish Bilingual Remote Customer Service Representative

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 17 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 17 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative Dental (EST and PST Time Zone)

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 20 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 20 days ago

is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone....

Customer Service Associate II - National General

  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 26 days ago
  • Phoenix, AZ (22 miles from Sun City West, AZ)
  • 26 days ago

We are a specialty personal lines insurance holding company....

Demographic Data for Sun City West, AZ

Moving to Sun City West, AZ? Find some basic demographic data about Sun City West, AZ below.


Local
National
27,944
341
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Sun City West, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Sun City West, AZ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sun City West, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »