Customer Service Jobs in Scottsdale, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Representative 1 & 3

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 4 hours ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 4 hours ago

CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: Address: 221 E Olympic Dr City: Phoenix Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Representative 1: This...

Customer Service Representative - Cardmember Services

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 21 hours ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 21 hours ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Customer Service Representative (Bilingual)

  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 3 days ago
  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 3 days ago

Your Opportunity Customer Service Representative Speedy Cash Glendale, AZ As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative 12:30pm-9pm EST ($21.50)

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative 3

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 4 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 4 days ago

Selective Preference(s): Minimum: Two years of Experience in a multi-functional customer service environment....

Remote Work

Cdl Examiner - Customer Service Representative 4

  • Mesa, AZ (6 miles from Scottsdale, AZ)
  • 4 days ago
  • Mesa, AZ (6 miles from Scottsdale, AZ)
  • 4 days ago

CDL EXAMINER CUSTOMER SERVICE REPRESENTATIVE 4 Job Location: Address: 4123 E VALLEY AUTO DR City: MESA Posting Details: Salary: $43,021.51 Grade: 17 Job Summary: Administers written and road tests for...

Remote Call Center Customer Service Rep $18.50hr (Pacific Time)

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 5 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 5 days ago

Responds in a timely and accurate manner to customer service calls, ensuring that service issues and concerns are treated in a respectful and professional manner....

Remote Work

Senior Customer Service Representative

  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 9 days ago
  • Tempe, AZ (7 miles from Scottsdale, AZ)
  • 9 days ago

Provides coaching, guidance, and direction to less experienced Customer Service Representatives....

Medical Equipment Customer Service Representative

  • Peoria, AZ (20 miles from Scottsdale, AZ)
  • 10 days ago
  • Peoria, AZ (20 miles from Scottsdale, AZ)
  • 10 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative (AZ) - Start Date 8/18/25

  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 11 days ago
  • Glendale, AZ (16 miles from Scottsdale, AZ)
  • 11 days ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Customer Service Representative

  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 15 days ago
  • Phoenix, AZ (11 miles from Scottsdale, AZ)
  • 15 days ago

You will be an integral part of our sales & customer service team that works collaboratively in servicing our customers....

Retail Customer Service Associate

  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 15 days ago
  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 15 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 700 N 54Th St, Chandler, AZ 85226...

Customer Service Representative- Chevron Wild Horse Pass- Chandler, AZ

  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 19 days ago
  • Chandler, AZ (13 miles from Scottsdale, AZ)
  • 19 days ago

Crear una alerta de empleo para esta busqueda Customer Service Representative Chandler, AZ, USA Crear...

Customer Service Representative

  • Scottsdale, AZ
  • 19 days ago
  • Scottsdale, AZ
  • 19 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Demographic Data for Scottsdale, AZ

Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.


Local
National
293,001
15,183
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Scottsdale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Scottsdale, AZ offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Scottsdale, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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