Customer Service Jobs in Scottsdale, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 11 days ago
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 11 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative, Flex Pay
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
About the Role: As a Customer Service Representative working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails, chats, and text...
Customer Service Representative
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 2 days ago
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 2 days ago
first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...
Customer Service Representative- Chevron Wild Horse Pass- Chandler, AZ
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 2 days ago
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 2 days ago
Crear una alerta de empleo para esta busqueda Customer Service Representative Chandler, AZ, USA Crear...
Senior Customer Service Representative - National Remote
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 2 days ago
.** As a **Senior Customer Service Representative,** you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkAs a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Senior Customer Service Representative
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 3 days ago
Locations: We are seeking candidates in Phoenix, AZ/ Chesapeake, VA/ O'Fallon, MO Overview: To deliver superior customer service through phone and online interactions with agents and customers....
Customer Service Representative - National Accounts
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 4 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 4 days ago
POSITION SUMMARY: With general direction and knowledge of Company services and processes, the Customer Service Representative I is responsible for processing and resolving customer service requests...
Customer Service Representative - PM
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 4 days ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 4 days ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Healthcare Customer Service Reps
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 7 days ago
- Tempe, AZ (7 miles from Scottsdale, AZ)
- 7 days ago
Healthcare Customer Service Rep Main Details: Healthcare Customer Service Rep Start Date: June 30th. Pay: $19.25/Hour. Will be $24.00/Hour on Weekend shifts!...
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 9 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 9 days ago
This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders...
Customer Service Representative- Remote
- Mesa, AZ (18 miles from Scottsdale, AZ)
- 9 days ago
- Mesa, AZ (18 miles from Scottsdale, AZ)
- 9 days ago
We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....
Remote Work- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 11 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 11 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative II
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 11 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 11 days ago
Customer Service Representative II This position is a hybrid of in-office and remote work* Monday, Wednesday, and Friday remote* Tuesday and Thursday in-office * Job Location: 100 North 15th Avenue...
Demographic Data for Scottsdale, AZ
Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Scottsdale, AZ
Highest Education Level
Customer Services in Scottsdale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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