Customer Service Jobs in Phoenix, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 5 days ago
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 5 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: 4005 N 51ST AVE City: PHOENIX Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer service...
Healthcare Customer Service Reps
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
Healthcare Customer Service Rep Main Details: Healthcare Customer Service Rep Start Date: June 30th. Pay: $19.25/Hour. Will be $24.00/Hour on Weekend shifts!...
Customer Service Representative
- Chandler, AZ (14 miles from Phoenix, AZ)
- 3 days ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 3 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders...
Customer Service Representative 4
- Glendale, AZ (8 miles from Phoenix, AZ)
- 3 days ago
- Glendale, AZ (8 miles from Phoenix, AZ)
- 3 days ago
lead customer service activities in field office; managing the most complex customer service complaints, inquiries, and issues that may include specialized instruction, training or certification in...
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative II This position is a hybrid of in-office and remote work* Monday, Wednesday, and Friday remote* Tuesday and Thursday in-office * Job Location: 100 North 15th Avenue...
Assist customers by effectively resolving all customer service issues....
Accounts Payable Customer Service Representative
- Tempe, AZ (9 miles from Phoenix, AZ)
- 6 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 6 days ago
Accounts Payable Customer Service Representative (Hybrid) – Tempe, AZ Ready to launch a rewarding career in financial customer service?...
Service Representative: + Previous work experience in Specialty Pharmacy or Customer Service + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative- Remote
- Mesa, AZ (12 miles from Phoenix, AZ)
- 7 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 7 days ago
We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....
Remote Work**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Phoenix, AZ
Highest Education Level
Customer Services in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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