Customer Service Jobs in Phoenix, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
- Liberty Mutual Insurance
- Chandler, AZ (14 miles from Phoenix, AZ)
- 1 day ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Chandler, AZ (14 miles from Phoenix, AZ)
- 4 days ago
- Liberty Mutual Insurance
- Chandler, AZ (14 miles from Phoenix, AZ)
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote Work
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 4 days ago
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 4 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
Bilingual Customer Service Representative
- Tempe, AZ (9 miles from Phoenix, AZ)
- 7 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 7 hours ago
, consider becoming U-Hauls newest Fleet Sales Customer Service Representative!...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 18 hours ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 18 hours ago
The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects....
Customer Service Representative, Full or Part Time
- Surprise, AZ (22 miles from Phoenix, AZ)
- 2 days ago
- Surprise, AZ (22 miles from Phoenix, AZ)
- 2 days ago
We want you to join our team as a Customer Service Representative....
& Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's...
Remote Call Center Business Sales Customer Service Rep $22.50hr
- Phoenix, AZ
- 2 days ago
- Phoenix, AZ
- 2 days ago
service to our valued customers....
Remote WorkCustomer Service Representative
- Tempe, AZ (9 miles from Phoenix, AZ)
- 4 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 4 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse...
As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Senior Customer Service Representative - National Remote
- Phoenix, AZ
- 4 days ago
- Phoenix, AZ
- 4 days ago
At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkApply to be Bilingual Customer Service Representative today!...
Customer Service Representative
- Tempe, AZ (9 miles from Phoenix, AZ)
- 8 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 8 days ago
If so, Home Concepts Custom Remodeling wants YOU to be a key part of our growing Customer Service Team!...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Phoenix, AZ
Highest Education Level
Customer Services in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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How to Become an Insurance Agent
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