Customer Service Jobs in Mesa, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 8 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 8 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 1 day ago
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 3 hours ago
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 3 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Senior Customer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 12 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 12 hours ago
Locations: We are seeking candidates in Phoenix, AZ/ Chesapeake, VA/ O'Fallon, MO Overview: To deliver superior customer service through phone and online interactions with agents and customers....
Customer Service Representative - National Accounts
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
POSITION SUMMARY: With general direction and knowledge of Company services and processes, the Customer Service Representative I is responsible for processing and resolving customer service requests...
Customer Service Representative - PM
- Tempe, AZ (3 miles from Mesa, AZ)
- 2 days ago
- Tempe, AZ (3 miles from Mesa, AZ)
- 2 days ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
- Phoenix, AZ (12 miles from Mesa, AZ)
- 6 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 6 days ago
This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders...
Customer Service Representative- Remote
- Mesa, AZ (13 miles from Mesa, AZ)
- 6 days ago
- Mesa, AZ (13 miles from Mesa, AZ)
- 6 days ago
We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....
Remote Work- Phoenix, AZ (12 miles from Mesa, AZ)
- 8 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 8 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative II
- Phoenix, AZ (12 miles from Mesa, AZ)
- 8 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 8 days ago
Customer Service Representative II This position is a hybrid of in-office and remote work* Monday, Wednesday, and Friday remote* Tuesday and Thursday in-office * Job Location: 100 North 15th Avenue...
Part Time Customer Service Associate
- Phoenix, AZ (12 miles from Mesa, AZ)
- 9 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 9 days ago
Assist customers by effectively resolving all customer service issues....
Accounts Payable Customer Service Representative
- Tempe, AZ (3 miles from Mesa, AZ)
- 9 days ago
- Tempe, AZ (3 miles from Mesa, AZ)
- 9 days ago
Accounts Payable Customer Service Representative (Hybrid) – Tempe, AZ Ready to launch a rewarding career in financial customer service?...
We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....
Remote WorkCustomer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 10 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 10 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative 2
- Phoenix, AZ (12 miles from Mesa, AZ)
- 12 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 12 days ago
service complaints/problems Applying world-class customer service techniques Typing at least 45 words per minute Critical thinking and reasoning Ability to: Work in a busy call center environment with...
Demographic Data for Mesa, AZ
Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mesa, AZ
Highest Education Level
Customer Services in Mesa, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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