Customer Service Jobs in Glendale, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

PFS Customer Service Rep CBO

  • Tempe, AZ (18 miles from Glendale, AZ)
  • 3 hours ago
  • Tempe, AZ (18 miles from Glendale, AZ)
  • 3 hours ago

Our PFS Customer Service teams are currently looking for experienced professionals looking to grow their career within Banner....

Remote Work

Customer Service Representative (Insurance) - Peoria, IL

  • Peoria, AZ (4 miles from Glendale, AZ)
  • 9 hours ago
  • Peoria, AZ (4 miles from Glendale, AZ)
  • 9 hours ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Wireless Customer Service Representative - Paid Training Provided

  • Chandler, AZ (23 miles from Glendale, AZ)
  • 1 day ago
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 1 day ago

Job Duties and Responsibilities Customer Service Representative: $20.00/hr starting pay with the opportunity to increase pay to $22.00/hr within 60 days. No experience required....

Customer Service Representative - Brazilian Portuguese Speaking

  • Tempe, AZ (18 miles from Glendale, AZ)
  • 4 days ago
  • Tempe, AZ (18 miles from Glendale, AZ)
  • 4 days ago

Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat....

Retail Loss Prevention Customer Service Associate Uniformed

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 6 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Representative/Cashier

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Associate II

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 8 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 8 days ago

We are a specialty personal lines insurance holding company....

Customer Service Representative

  • Mesa, AZ (20 miles from Glendale, AZ)
  • 9 days ago
  • Mesa, AZ (20 miles from Glendale, AZ)
  • 9 days ago

Your Opportunity Customer Service RepresentativeSpeedy CashMesa, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Customer Service Representative, Bilingual - (AZ) - Start Date 9/15/25

  • Glendale, AZ
  • 9 days ago
  • Glendale, AZ
  • 9 days ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Customer Service Representative (Bilingual)

  • Laveen, AZ (13 miles from Glendale, AZ)
  • 10 days ago
  • Laveen, AZ (13 miles from Glendale, AZ)
  • 10 days ago

Your Opportunity Customer Service RepresentativeCheckSmart Laveen, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Customer Service Representative- Remote

  • Mesa, AZ (20 miles from Glendale, AZ)
  • 12 days ago
  • Mesa, AZ (20 miles from Glendale, AZ)
  • 12 days ago

We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....

Remote Work

Part Time Customer Service Associate

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 12 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 12 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Associate

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 12 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 12 days ago

Assist customers by effectively resolving all customer service issues....

Retail Loss Prevention Customer Service Associate II Retail Loss Prevention Customer Service Associate II

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 13 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 13 days ago

Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Phoenix, AZ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Demographic Data for Glendale, AZ

Moving to Glendale, AZ? Find some basic demographic data about Glendale, AZ below.


Local
National
307,441
5,461
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Glendale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Glendale, AZ offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glendale, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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