Customer Service Jobs in Glendale, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 55 Jobs
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Representative 1 & 3

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: 4005 N 51ST AVE City: PHOENIX Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer service...

Healthcare Customer Service Reps

  • Tempe, AZ (18 miles from Glendale, AZ)
  • 1 day ago
  • Tempe, AZ (18 miles from Glendale, AZ)
  • 1 day ago

Healthcare Customer Service Rep Main Details: Healthcare Customer Service Rep Start Date: June 30th. Pay: $19.25/Hour. Will be $24.00/Hour on Weekend shifts!...

Customer Service Representative

  • Chandler, AZ (23 miles from Glendale, AZ)
  • 3 days ago
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 3 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Rep II - PHC

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 3 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 3 days ago

This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders...

Customer Service Representative 4

  • Glendale, AZ
  • 3 days ago
  • Glendale, AZ
  • 3 days ago

lead customer service activities in field office; managing the most complex customer service complaints, inquiries, and issues that may include specialized instruction, training or certification in...

Customer Service Representative

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 4 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 4 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

19429 Customer Service Rep

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative II

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago

Customer Service Representative II This position is a hybrid of in-office and remote work* Monday, Wednesday, and Friday remote* Tuesday and Thursday in-office * Job Location: 100 North 15th Avenue...

Part Time Customer Service Associate

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago

Assist customers by effectively resolving all customer service issues....

Accounts Payable Customer Service Representative

  • Tempe, AZ (18 miles from Glendale, AZ)
  • 6 days ago
  • Tempe, AZ (18 miles from Glendale, AZ)
  • 6 days ago

Accounts Payable Customer Service Representative (Hybrid) – Tempe, AZ Ready to launch a rewarding career in financial customer service?...

Healthcare Customer Service Representative

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago

Service Representative: + Previous work experience in Specialty Pharmacy or Customer Service + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based...

Associate Customer Service Representative

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative- Remote

  • Mesa, AZ (20 miles from Glendale, AZ)
  • 7 days ago
  • Mesa, AZ (20 miles from Glendale, AZ)
  • 7 days ago

We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....

Remote Work

Customer Service Representative, Medicare Pharmacy

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 7 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Demographic Data for Glendale, AZ

Moving to Glendale, AZ? Find some basic demographic data about Glendale, AZ below.


Local
National
307,441
5,461
Large

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Glendale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Glendale, AZ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glendale, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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