Customer Service Jobs in Gilbert, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 77 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Liberty Mutual Insurance

Licensed Customer Service Representative

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Representative

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • moments ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • moments ago

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Part Time Customer Service Representative (remote)

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 1 hour ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 1 hour ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Bilingual Customer Service Representative

  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 15 hours ago
  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 15 hours ago

, consider becoming U-Hauls newest Fleet Sales Customer Service Representative!...

Customer Service Associate

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 19 hours ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 19 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 1 day ago
  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 1 day ago

The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects....

Customer Service Representative I

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 3 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 3 days ago

& Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's...

Customer Service Representative

  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 4 days ago
  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 4 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Billing Customer Service Representative

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse...

Customer Service Associate West Central

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago

As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....

Senior Customer Service Representative - National Remote

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago

At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Bilingual Customer Service Representative

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 6 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 6 days ago

Apply to be Bilingual Customer Service Representative today!...

Customer Service Representative

  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 8 days ago
  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 8 days ago

If so, Home Concepts Custom Remodeling wants YOU to be a key part of our growing Customer Service Team!...

Demographic Data for Gilbert, AZ

Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.

Local
National
269,954
6,607
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Udemy
customer service
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Register to search for more online courses. >>>

Salary for Customer Service Jobs in Gilbert, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Gilbert, AZ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gilbert, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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