Customer Service Jobs in Gilbert, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 1 day ago
- Alpha The Agency
- Scottsdale, AZ (18 miles from Gilbert, AZ)
- 1 day ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....
Customer Service Representative 4
- Tempe, AZ (7 miles from Gilbert, AZ)
- 1 day ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE 4 LEAD Job Location: Motor Vehicle Administration 1703 East Larkspur Lane City: Tempe Posting Details: Salary: $40,207.02 Grade: 17 Closing Date: 08/24/25 Job Summary...
- Tempe, AZ (7 miles from Gilbert, AZ)
- 3 days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 3 days ago
Our PFS Customer Service teams are currently looking for experienced professionals looking to grow their career within Banner....
Remote WorkWireless Customer Service Representative - Paid Training Provided
- Chandler, AZ (3 miles from Gilbert, AZ)
- 5 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 5 days ago
Job Duties and Responsibilities Customer Service Representative: $20.00/hr starting pay with the opportunity to increase pay to $22.00/hr within 60 days. No experience required....
Customer Service Representative - Brazilian Portuguese Speaking
- Tempe, AZ (7 miles from Gilbert, AZ)
- 8 days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 8 days ago
Play your part in our team succeeding Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat....
Retail Loss Prevention Customer Service Associate Uniformed
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 10 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Representative/Cashier
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 11 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 11 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 12 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 12 days ago
We are a specialty personal lines insurance holding company....
Customer Service Representative
- Mesa, AZ (7 miles from Gilbert, AZ)
- 12 days ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 12 days ago
Your Opportunity Customer Service RepresentativeSpeedy CashMesa, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Customer Service Representative (Bilingual)
- Laveen, AZ (21 miles from Gilbert, AZ)
- 13 days ago
- Laveen, AZ (21 miles from Gilbert, AZ)
- 13 days ago
Your Opportunity Customer Service RepresentativeCheckSmart Laveen, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Customer Service Representative- Remote
- Mesa, AZ (7 miles from Gilbert, AZ)
- 15 days ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 15 days ago
We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....
Remote WorkPart Time Customer Service Associate
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
Assist customers by effectively resolving all customer service issues....
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
Assist customers by effectively resolving all customer service issues....
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 16 days ago
Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Phoenix, AZ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
Customer Service Representative Retail
- Tempe, AZ (7 miles from Gilbert, AZ)
- 18 days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 18 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gilbert, AZ
Highest Education Level
Customer Services in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »