Customer Service Jobs in Cottonwood, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Prescott, AZ (17 miles from Cottonwood, AZ)
- 45+ days ago
- Prescott, AZ (17 miles from Cottonwood, AZ)
- 45+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Medical Equipment Customer Service Representative
- Prescott Valley, AZ (12 miles from Cottonwood, AZ)
- 60+ days ago
- Prescott Valley, AZ (12 miles from Cottonwood, AZ)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Prescott, AZ (17 miles from Cottonwood, AZ)
- 60+ days ago
- Prescott, AZ (17 miles from Cottonwood, AZ)
- 60+ days ago
Store 2701576: 1245 E Gurley St, Prescott, Arizona 86301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Prescott
- Prescott, AZ (17 miles from Cottonwood, AZ)
- 90+ days ago
- Prescott, AZ (17 miles from Cottonwood, AZ)
- 90+ days ago
Overview Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Demographic Data for Cottonwood, AZ
Moving to Cottonwood, AZ? Find some basic demographic data about Cottonwood, AZ below.
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Salary for Customer Service Jobs in Cottonwood, AZ
Highest Education Level
Customer Services in Cottonwood, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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