Customer Service Jobs in Chandler, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 47 Jobs
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Rep

  • Scottsdale, AZ (13 miles from Chandler, AZ)
  • 8 days ago
  • Scottsdale, AZ (13 miles from Chandler, AZ)
  • 8 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 20 hours ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 20 hours ago

Your Opportunity Customer Service Representative Titlemax Phoenix, AZ As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Billing Customer Service Rep

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 1 day ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 1 day ago

Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...

Customer Service Representative 1 & 3

  • Tempe, AZ (6 miles from Chandler, AZ)
  • 1 day ago
  • Tempe, AZ (6 miles from Chandler, AZ)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: 1703 East Larkspur Lane City: Tempe Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer...

Customer Service Representative

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 2 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 2 days ago

You will be an integral part of our sales & customer service team that works collaboratively in servicing our customers....

Retail Customer Service Associate

  • Chandler, AZ
  • 3 days ago
  • Chandler, AZ
  • 3 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 700 N 54Th St, Chandler, AZ 85226...

Customer Service Representative, Flex Pay

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago

About the Role: As a Customer Service Representative working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails, chats, and text...

Customer Service Representative

  • Chandler, AZ
  • 6 days ago
  • Chandler, AZ
  • 6 days ago

first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...

Customer Service Representative- Chevron Wild Horse Pass- Chandler, AZ

  • Chandler, AZ
  • 6 days ago
  • Chandler, AZ
  • 6 days ago

Crear una alerta de empleo para esta busqueda Customer Service Representative Chandler, AZ, USA Crear...

Customer Service Rep

  • Queen Creek, AZ (20 miles from Chandler, AZ)
  • 6 days ago
  • Queen Creek, AZ (20 miles from Chandler, AZ)
  • 6 days ago

Job Description : We are seeking a highly motivated and experienced Licensed Property and Casualty Insurance Customer Service Representative (CSR) to join our team....

Remote Work

Customer Service Representative

  • Scottsdale, AZ (13 miles from Chandler, AZ)
  • 7 days ago
  • Scottsdale, AZ (13 miles from Chandler, AZ)
  • 7 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Senior Customer Service Representative

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 7 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 7 days ago

Locations: We are seeking candidates in Phoenix, AZ/ Chesapeake, VA/ O'Fallon, MO Overview: To deliver superior customer service through phone and online interactions with agents and customers....

Customer Service Rep II - PHC

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 13 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 13 days ago

This employee serves as the subject matter expert in all Customer Service responsibilities, primarily responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders...

Customer Service Representative- Remote

  • Mesa, AZ (14 miles from Chandler, AZ)
  • 14 days ago
  • Mesa, AZ (14 miles from Chandler, AZ)
  • 14 days ago

We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....

Remote Work

Demographic Data for Chandler, AZ

Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.


Local
National
296,547
7,193
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Chandler, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Chandler, AZ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chandler, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »