Customer Service Jobs in Eagle River, AK

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Representative (CSR)

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 9 days ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 9 days ago

**Behaviors/Competencies****Integrity-**Respect and accountability at every level and every interaction**Customer Service-**Provide the highest level of customer service while building customer satisfaction...

Body Shop Customer Service Rep

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 11 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 11 days ago

Previous cashier/customer service experience is a plus....

Personal Insurance Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 17 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 17 days ago

Must possess Property/Casualty license or be able to obtain within one month from date of hire to this position....

Customer Service Representative

  • Wasilla, AK (24 miles from Eagle River, AK)
  • 25 days ago
  • Wasilla, AK (24 miles from Eagle River, AK)
  • 25 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

On-Site Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 26 days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 26 days ago

KNOWLEDGE, SKILLS, ABILITIES Customer service and communication skills required. Ability to multi-task and time management skills required....

Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 30+ days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 30+ days ago

service maintenance - mailing new tags, new item spreadsheets, discontinued items and price changes Item maintenance price data, pack sizes and discontinued item adjustments Assist with customer phone...

Customer Service Associate

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 45+ days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 60+ days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 60+ days ago

Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...

Customer Service Representative

  • Anchorage, AK (18 miles from Eagle River, AK)
  • 60+ days ago
  • Anchorage, AK (18 miles from Eagle River, AK)
  • 60+ days ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

Demographic Data for Eagle River, AK

Moving to Eagle River, AK? Find some basic demographic data about Eagle River, AK below.


Local
National
26,947
499
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Eagle River, AK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Eagle River, AK offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eagle River, AK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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