Customer Service Jobs in Alaska

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Motor Vehicle Customer Service Representative 1 (125371)

  • Eagle River, AK
  • 1 day ago
  • Eagle River, AK
  • 1 day ago

The Motor Vehicle Customer Service Representative 1 (MVCSR1) will interact directly with the public often times explaining policies, statutes and regulations....

Motor Vehicle Customer Service Representative 2 (PCN 125114

  • Anchorage, AK
  • 6 days ago
  • Anchorage, AK
  • 6 days ago

This experience is met by service as a Motor Vehicle Customer Service Representative 1 with the State of Alaska, or the equivalent elsewhere....

TRICARE Customer Service Rep

  • Anchorage, AK
  • 30+ days ago
  • Anchorage, AK
  • 30+ days ago

At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....

Now Hiring a Customer Service Representative in Anchorage Alaska

  • Anchorage, AK
  • 30+ days ago
  • Anchorage, AK
  • 30+ days ago

Alaska Waste is now hiring a Customer Service Representative in Anchorage, AK!...

Customer Service Associate, Electronics

  • Anchorage, AK
  • 30+ days ago
  • Anchorage, AK
  • 30+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative

  • Anchorage, AK
  • 45+ days ago
  • Anchorage, AK
  • 45+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

On-Site Customer Service Representative

  • Anchorage, AK
  • 90+ days ago
  • Anchorage, AK
  • 90+ days ago

KNOWLEDGE, SKILLS, ABILITIES Customer service and communication skills required. Ability to multi-task and time management skills required....

Customer Service Representative

  • Fairbanks, AK
  • 90+ days ago
  • Fairbanks, AK
  • 90+ days ago

Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...

Demographic Data for Alaska

Moving to Alaska? Find some basic demographic data about Alaska below.


Local
National
732,157
21,388

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Alaska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Alaska offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alaska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »