Customer Service Jobs in Alabama
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote WorkWorking customer service and interpersonal skills. Develops communication skills that convey a clear understanding of the unique needs of various customers....
Remote WorkAs a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
This position supports customer service, technical support, and customer sales interactions....
Remote WorkYour Opportunity Customer Service RepresentativeEasy Money Mobile, AL As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
SUMMARY: Under direct supervision, the Warehouse Driver operates a company vehicle to pick up and deliver local orders and equipment. This role arranges the most efficient route. The Warehouse...
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - Work at Home
- Birmingham, AL
- 15 days ago
- Birmingham, AL
- 15 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRogers Group is currently seeking a Customer Service Representative I/Admin Support I to work at our Red Bay Quarry, Red Bay Alabama, Alabama SMA. This position reports to the Area Controller....
Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Remote Customer Service Representative
- Redstone Arsenal, AL
- 30+ days ago
- Redstone Arsenal, AL
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote Workservice experience -Healthcare, insurance, or elderly support experience preferred -Proficient in MS Office and PC navigation -Excellent written and verbal communication -HS diploma or GED -Must be...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alabama
Highest Education Level
Customer Services in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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