Customer Service Jobs in Alabama
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Insurance Customer Service. Job in Rainbow City Gr8Jobs
- Rainbow City, AL
- 19 hours ago
- Rainbow City, AL
- 19 hours ago
Must have or be able to obtain a Property and Casualty insurance license 2. Must be able to commute to our office in Rainbow City, AR; this is an in-house position. 3....
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative 3.1 3.1 out of 5 stars Bessemer, AL 35022 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Truck Scale Dispatch / Customer Service Representative I (Tanner, AL)
- Tanner, AL
- 5 days ago
- Tanner, AL
- 5 days ago
Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller....
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they...
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Position Overview : The Customer Service Representative is responsible for providing exceptional customer service to participants by answering questions, solving problems, and educating them on the...
We are seeking a Customer Service Representative in Dothan, AL....
service experience is preferredGreet and assist customers on the sales floor and over the phone in a polite and attentive mannerKnowledge of the range of products and servicesOperate a register for...
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alabama
Highest Education Level
Customer Services in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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