Customer Service Jobs in Valley, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Auburn, AL (21 miles from Valley, AL)
- 2 days ago
- Auburn, AL (21 miles from Valley, AL)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2335 Bent Creek Rd, Auburn, AL 36830...
Remote Customer Service Representative
- Phenix City, AL (20 miles from Valley, AL)
- 3 days ago
- Phenix City, AL (20 miles from Valley, AL)
- 3 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative
- Auburn, AL (21 miles from Valley, AL)
- 26 days ago
- Auburn, AL (21 miles from Valley, AL)
- 26 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative - Work at Home
- Auburn, AL (21 miles from Valley, AL)
- 30+ days ago
- Auburn, AL (21 miles from Valley, AL)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work- Auburn, AL (21 miles from Valley, AL)
- 30+ days ago
- Auburn, AL (21 miles from Valley, AL)
- 30+ days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Lead Customer Service Representative
- Opelika, AL (13 miles from Valley, AL)
- 90+ days ago
- Opelika, AL (13 miles from Valley, AL)
- 90+ days ago
Store 2723663: 3902 Pepperell Pkwy, Opelika, Alabama 36801 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Hamilton, GA (14 miles from Valley, AL)
- 90+ days ago
- Hamilton, GA (14 miles from Valley, AL)
- 90+ days ago
Store 2706699: 122 South College St, Hamilton, Georgia 31811 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Valley, AL
Moving to Valley, AL? Find some basic demographic data about Valley, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Valley, AL
Highest Education Level
Customer Services in Valley, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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