Customer Service Jobs in Tuscumbia, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Work at Home
- Florence, AL (12 miles from Tuscumbia, AL)
- 26 days ago
- Florence, AL (12 miles from Tuscumbia, AL)
- 26 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Rep(05830) - 1401 B Woodmont Dr
- Tuscumbia, AL
- 90+ days ago
- Tuscumbia, AL
- 90+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Customer Service Rep(05880) - 712 Avalon Ave
- Muscle Shoals, AL (13 miles from Tuscumbia, AL)
- 90+ days ago
- Muscle Shoals, AL (13 miles from Tuscumbia, AL)
- 90+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Demographic Data for Tuscumbia, AL
Moving to Tuscumbia, AL? Find some basic demographic data about Tuscumbia, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tuscumbia, AL
Highest Education Level
Customer Services in Tuscumbia, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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