Customer Service Jobs in Trenton, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Work at Home
- Huntsville, AL (17 miles from Trenton, AL)
- 27 days ago
- Huntsville, AL (17 miles from Trenton, AL)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representatives Needed
- Huntsville, AL (17 miles from Trenton, AL)
- 29 days ago
- Huntsville, AL (17 miles from Trenton, AL)
- 29 days ago
level job title: Customer Service Representatives Needed - Remote Job Description Goodbye long commutes, rigid schedules, and busybody managers....
Remote WorkRemote Customer Service Representative
- Redstone Arsenal, AL (24 miles from Trenton, AL)
- 45+ days ago
- Redstone Arsenal, AL (24 miles from Trenton, AL)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representatives
- Scottsboro, AL (9 miles from Trenton, AL)
- 90+ days ago
- Scottsboro, AL (9 miles from Trenton, AL)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Demographic Data for Trenton, AL
Moving to Trenton, AL? Find some basic demographic data about Trenton, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Trenton, AL
Highest Education Level
Customer Services in Trenton, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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