Customer Service Jobs in Theodore, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Healthcare Customer Service Representative
- Mobile, AL (16 miles from Theodore, AL)
- 2 days ago
- Mobile, AL (16 miles from Theodore, AL)
- 2 days ago
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE): Experience in Customer Service: At least one year of experience in a customer service role, ideally within a health care, insurance, or medical setting...
Customer Service Representative
- Fairhope, AL (20 miles from Theodore, AL)
- 21 days ago
- Fairhope, AL (20 miles from Theodore, AL)
- 21 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Retail Customer Service Associate
- Daphne, AL (21 miles from Theodore, AL)
- 45+ days ago
- Daphne, AL (21 miles from Theodore, AL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 29683 Frederick Blvd, Daphne, AL...
Retail Customer Service Associate
- Mobile, AL (16 miles from Theodore, AL)
- 45+ days ago
- Mobile, AL (16 miles from Theodore, AL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 601 E I65 Service Rd S, Mobile,...
Customer Service Rep(05831) - 1616 Government St.
- Mobile, AL (16 miles from Theodore, AL)
- 90+ days ago
- Mobile, AL (16 miles from Theodore, AL)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
- Mobile, AL (16 miles from Theodore, AL)
- 90+ days ago
- Mobile, AL (16 miles from Theodore, AL)
- 90+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Demographic Data for Theodore, AL
Moving to Theodore, AL? Find some basic demographic data about Theodore, AL below.
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Salary for Customer Service Jobs in Theodore, AL
Highest Education Level
Customer Services in Theodore, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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