Customer Service Jobs in Springville, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Moody, AL (12 miles from Springville, AL)
- 6 days ago
- Moody, AL (12 miles from Springville, AL)
- 6 days ago
service experience -Healthcare, insurance, or elderly support experience preferred -Proficient in MS Office and PC navigation -Excellent written and verbal communication -HS diploma or GED -Must be...
Retail Customer Service Associate
- Trussville, AL (12 miles from Springville, AL)
- 9 days ago
- Trussville, AL (12 miles from Springville, AL)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5940 Trussville Crossings Pkwy,...
Customer Service Representative - Patient Registration
- Pell City, AL (13 miles from Springville, AL)
- 20 days ago
- Pell City, AL (13 miles from Springville, AL)
- 20 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Irondale, AL (21 miles from Springville, AL)
- 90+ days ago
- Irondale, AL (21 miles from Springville, AL)
- 90+ days ago
Store 2723818: 1685 Montclair Rd, Birmingham, Alabama 35210 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Fultondale, AL (24 miles from Springville, AL)
- 90+ days ago
- Fultondale, AL (24 miles from Springville, AL)
- 90+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Springville, AL
Moving to Springville, AL? Find some basic demographic data about Springville, AL below.
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Salary for Customer Service Jobs in Springville, AL
Highest Education Level
Customer Services in Springville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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