Customer Service Jobs in Smiths Station, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Medicare Pharmacy
- Columbus, GA (21 miles from Smiths Station, AL)
- 8 days ago
- Columbus, GA (21 miles from Smiths Station, AL)
- 8 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Columbus, GA (21 miles from Smiths Station, AL)
- 13 days ago
- Columbus, GA (21 miles from Smiths Station, AL)
- 13 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Auburn, AL (22 miles from Smiths Station, AL)
- 20 days ago
- Auburn, AL (22 miles from Smiths Station, AL)
- 20 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative - Work at Home
- Auburn, AL (22 miles from Smiths Station, AL)
- 27 days ago
- Auburn, AL (22 miles from Smiths Station, AL)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkInbound Customer Service Representative
- Columbus, GA (21 miles from Smiths Station, AL)
- 27 days ago
- Columbus, GA (21 miles from Smiths Station, AL)
- 27 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRemote Customer Service Representative
- Columbus, GA (21 miles from Smiths Station, AL)
- 27 days ago
- Columbus, GA (21 miles from Smiths Station, AL)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work- Auburn, AL (22 miles from Smiths Station, AL)
- 28 days ago
- Auburn, AL (22 miles from Smiths Station, AL)
- 28 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Remote Customer Service Representative
- Columbus, GA (21 miles from Smiths Station, AL)
- 45+ days ago
- Columbus, GA (21 miles from Smiths Station, AL)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkLead Customer Service Representative
- Opelika, AL (19 miles from Smiths Station, AL)
- 90+ days ago
- Opelika, AL (19 miles from Smiths Station, AL)
- 90+ days ago
Store 2723663: 3902 Pepperell Pkwy, Opelika, Alabama 36801 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Hamilton, GA (14 miles from Smiths Station, AL)
- 90+ days ago
- Hamilton, GA (14 miles from Smiths Station, AL)
- 90+ days ago
Store 2706699: 122 South College St, Hamilton, Georgia 31811 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Smiths Station, AL
Moving to Smiths Station, AL? Find some basic demographic data about Smiths Station, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Smiths Station, AL
Highest Education Level
Customer Services in Smiths Station, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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