Customer Service Jobs in Sheffield, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep(05830) - 1401 B Woodmont Dr
- Tuscumbia, AL (6 miles from Sheffield, AL)
- 60+ days ago
- Tuscumbia, AL (6 miles from Sheffield, AL)
- 60+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Customer Service Rep(05880) - 712 Avalon Ave
- Muscle Shoals, AL (9 miles from Sheffield, AL)
- 60+ days ago
- Muscle Shoals, AL (9 miles from Sheffield, AL)
- 60+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Customer Service Rep(05878) - 4380 Highway 157
- Florence, AL (5 miles from Sheffield, AL)
- 90+ days ago
- Florence, AL (5 miles from Sheffield, AL)
- 90+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Retail Customer Service Associate
- Florence, AL (5 miles from Sheffield, AL)
- 45+ days ago
- Florence, AL (5 miles from Sheffield, AL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 364 Cox Creek Pkwy, Florence, AL...
Customer Service Representative
- Muscle Shoals, AL (9 miles from Sheffield, AL)
- 45+ days ago
- Muscle Shoals, AL (9 miles from Sheffield, AL)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Muscle Shoals, AL (9 miles from Sheffield, AL)
- 60+ days ago
- Muscle Shoals, AL (9 miles from Sheffield, AL)
- 60+ days ago
Store 2723685: 2525 Avalon Ave, Muscle Shoals, Alabama 35661 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Florence, AL (5 miles from Sheffield, AL)
- 60+ days ago
- Florence, AL (5 miles from Sheffield, AL)
- 60+ days ago
Store 2723689: 602 Cox Creek Pkwy, Florence, Alabama 35630 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Sheffield, AL
Moving to Sheffield, AL? Find some basic demographic data about Sheffield, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sheffield, AL
Highest Education Level
Customer Services in Sheffield, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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