Customer Service Jobs in Pinson, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Birmingham, AL (16 miles from Pinson, AL)
- 7 hours ago
- Birmingham, AL (16 miles from Pinson, AL)
- 7 hours ago
Your Opportunity Customer Service Representative Easy Money Birmingham, AL As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative
- Moody, AL (12 miles from Pinson, AL)
- 6 days ago
- Moody, AL (12 miles from Pinson, AL)
- 6 days ago
service experience -Healthcare, insurance, or elderly support experience preferred -Proficient in MS Office and PC navigation -Excellent written and verbal communication -HS diploma or GED -Must be...
Retail Customer Service Associate
- Hoover, AL (22 miles from Pinson, AL)
- 7 days ago
- Hoover, AL (22 miles from Pinson, AL)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Customer Service Representative - Patient Registration
- Pell City, AL (21 miles from Pinson, AL)
- 20 days ago
- Pell City, AL (21 miles from Pinson, AL)
- 20 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Work at Home
- Birmingham, AL (16 miles from Pinson, AL)
- 30+ days ago
- Birmingham, AL (16 miles from Pinson, AL)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville
- Adamsville, AL (22 miles from Pinson, AL)
- 45+ days ago
- Adamsville, AL (22 miles from Pinson, AL)
- 45+ days ago
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville, AL (Onsite) Contractor Job Details Customer Service Representative - CAT FNOL (Contract, Remote) Location: Remote Pay: $20/hr Type: Contract...
Medical Equipment Customer Service Representative
- Birmingham, AL (16 miles from Pinson, AL)
- 60+ days ago
- Birmingham, AL (16 miles from Pinson, AL)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Birmingham, AL (16 miles from Pinson, AL)
- 60+ days ago
- Birmingham, AL (16 miles from Pinson, AL)
- 60+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Irondale, AL (12 miles from Pinson, AL)
- 90+ days ago
- Irondale, AL (12 miles from Pinson, AL)
- 90+ days ago
Store 2723818: 1685 Montclair Rd, Birmingham, Alabama 35210 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Birmingham, AL (16 miles from Pinson, AL)
- 90+ days ago
- Birmingham, AL (16 miles from Pinson, AL)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative Job
- Hoover, AL (22 miles from Pinson, AL)
- 90+ days ago
- Hoover, AL (22 miles from Pinson, AL)
- 90+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
- Fultondale, AL (12 miles from Pinson, AL)
- 90+ days ago
- Fultondale, AL (12 miles from Pinson, AL)
- 90+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Pinson, AL
Moving to Pinson, AL? Find some basic demographic data about Pinson, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pinson, AL
Highest Education Level
Customer Services in Pinson, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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