Customer Service Jobs in New Market, AL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Remote Customer Service Representative

  • Redstone Arsenal, AL (23 miles from New Market, AL)
  • 1 day ago
  • Redstone Arsenal, AL (23 miles from New Market, AL)
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Customer Service Associate

  • Huntsville, AL (15 miles from New Market, AL)
  • 4 days ago
  • Huntsville, AL (15 miles from New Market, AL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5651 Holmes Ave Nw, Huntsville,...

Customer Service Representative

  • Fayetteville, TN (22 miles from New Market, AL)
  • 20 days ago
  • Fayetteville, TN (22 miles from New Market, AL)
  • 20 days ago

At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Customer Service Representative - Work at Home

  • Huntsville, AL (15 miles from New Market, AL)
  • 30+ days ago
  • Huntsville, AL (15 miles from New Market, AL)
  • 30+ days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representatives Needed

  • Huntsville, AL (15 miles from New Market, AL)
  • 30+ days ago
  • Huntsville, AL (15 miles from New Market, AL)
  • 30+ days ago

Our Clients look for Independent Contractors who are comfortable: Conducting inbound and outbound customer service calls with customers. Creatively problem solving....

Remote Work

Customer Service Representatives

  • Scottsboro, AL (19 miles from New Market, AL)
  • 90+ days ago
  • Scottsboro, AL (19 miles from New Market, AL)
  • 90+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Demographic Data for New Market, AL

Moving to New Market, AL? Find some basic demographic data about New Market, AL below.


Local
National
12,561
82
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in New Market, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Market, AL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Market, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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