Customer Service Jobs in Mountain Brook, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 23 hours ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 23 hours ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Retail Customer Service Associate
- Hoover, AL (5 miles from Mountain Brook, AL)
- 7 hours ago
- Hoover, AL (5 miles from Mountain Brook, AL)
- 7 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Loss Prevention Customer Service Associate II
- Alabaster, AL (19 miles from Mountain Brook, AL)
- 13 days ago
- Alabaster, AL (19 miles from Mountain Brook, AL)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Hoover, AL (5 miles from Mountain Brook, AL)
- 17 days ago
- Hoover, AL (5 miles from Mountain Brook, AL)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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Customer Service Representative - FT
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 24 days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 24 days ago
service....
Customer Service Representative - Work at Home
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 30+ days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville
- Adamsville, AL (16 miles from Mountain Brook, AL)
- 45+ days ago
- Adamsville, AL (16 miles from Mountain Brook, AL)
- 45+ days ago
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville, AL (Onsite) Contractor Job Details Customer Service Representative - CAT FNOL (Contract, Remote) Location: Remote Pay: $20/hr Type: Contract...
Customer Service Representative - Patient Registration
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 45+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Medical Equipment Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 60+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Helena, AL (20 miles from Mountain Brook, AL)
- 90+ days ago
- Helena, AL (20 miles from Mountain Brook, AL)
- 90+ days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Helena, AL (20 miles from Mountain Brook, AL)
- 90+ days ago
- Helena, AL (20 miles from Mountain Brook, AL)
- 90+ days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Graysville, AL (18 miles from Mountain Brook, AL)
- 90+ days ago
- Graysville, AL (18 miles from Mountain Brook, AL)
- 90+ days ago
Store 2723836: 1008 S Main St, Graysville, Alabama 35073 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 90+ days ago
- Birmingham, AL (4 miles from Mountain Brook, AL)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Mountain Brook, AL
Moving to Mountain Brook, AL? Find some basic demographic data about Mountain Brook, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mountain Brook, AL
Highest Education Level
Customer Services in Mountain Brook, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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