Customer Service Jobs in Maxwell Afb, AL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Work from Home: Customer Service Representative (Healthcare)ual Positions

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 14 hours ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 14 hours ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 22 hours ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 22 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Life Contact Center

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 1 day ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 3 days ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 5 days ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 5 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Remote Customer Service Representative

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 15 days ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 15 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Remote Customer Service Representative

  • Maxwell AFB, AL
  • 30+ days ago
  • Maxwell AFB, AL
  • 30+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Customer Service Associate

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 30+ days ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1080 Eastern Blvd, Montgomery, AL...

Customer Service Representative - Work at Home

  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 90+ days ago
  • Montgomery, AL (3 miles from Maxwell Afb, AL)
  • 90+ days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Demographic Data for Maxwell Afb, AL

Moving to Maxwell Afb, AL? Find some basic demographic data about Maxwell Afb, AL below.


Local
National
5,024,216
102,749

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Maxwell Afb, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Maxwell Afb, AL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maxwell Afb, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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