Customer Service Jobs in Madison, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Redstone Arsenal, AL (9 miles from Madison, AL)
- 1 day ago
- Redstone Arsenal, AL (9 miles from Madison, AL)
- 1 day ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5651 Holmes Ave Nw, Huntsville,...
Customer Service Representative
- Decatur, AL (11 miles from Madison, AL)
- 15 days ago
- Decatur, AL (11 miles from Madison, AL)
- 15 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative - Work at Home
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representatives Needed
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
Our Clients look for Independent Contractors who are comfortable: Conducting inbound and outbound customer service calls with customers. Creatively problem solving....
Remote WorkDemographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, AL
Highest Education Level
Customer Services in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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