Customer Service Jobs in Madison, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 11 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 11 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Remote Customer Service Representative
- Redstone Arsenal, AL (9 miles from Madison, AL)
- 13 days ago
- Redstone Arsenal, AL (9 miles from Madison, AL)
- 13 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 16 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2235 National Blvd Sw, Huntsville...
Customer Service Representative - FT
- Huntsville, AL (15 miles from Madison, AL)
- 23 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 23 days ago
service....
/22610/06c71827-7db7-46d4-b0b2-f855574eb622.png&z=8&s=INS&ih_t=5%2F28%2F2025+12%3A17%3A27+PM&utm_medium=internal%20referrer&utm_campaign=employer-fsa&utm_content=fsa-federal&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Rep (05369) - 6360 AL-53
- Harvest, AL (12 miles from Madison, AL)
- 90+ days ago
- Harvest, AL (12 miles from Madison, AL)
- 90+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Customer Service Rep (05372) - 3630 Gordon Terry Pkwy
- Trinity, AL (18 miles from Madison, AL)
- 90+ days ago
- Trinity, AL (18 miles from Madison, AL)
- 90+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
Customer Service Rep (05370) - 14451 US-231 431 N
- Hazel Green, AL (23 miles from Madison, AL)
- 90+ days ago
- Hazel Green, AL (23 miles from Madison, AL)
- 90+ days ago
Qualifications Strong communication and customer service skills. Ability to work in a fast-paced environment. Basic math skills for handling transactions....
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, AL
Highest Education Level
Customer Services in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- English
- Spanish
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »