Customer Service Jobs in Graysville, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Bessemer, AL (18 miles from Graysville, AL)
- 1 day ago
- Bessemer, AL (18 miles from Graysville, AL)
- 1 day ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Bessemer, AL (18 miles from Graysville, AL)
- 5 days ago
- Bessemer, AL (18 miles from Graysville, AL)
- 5 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Bessemer, AL 35022 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Customer Service Representative
- Bessemer, AL (23 miles from Graysville, AL)
- 6 days ago
- Bessemer, AL (23 miles from Graysville, AL)
- 6 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Birmingham, AL (14 miles from Graysville, AL)
- 8 days ago
- Birmingham, AL (14 miles from Graysville, AL)
- 8 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Birmingham, AL (14 miles from Graysville, AL)
- 18 days ago
- Birmingham, AL (14 miles from Graysville, AL)
- 18 days ago
Position Overview : The Customer Service Representative is responsible for providing exceptional customer service to participants by answering questions, solving problems, and educating them on the...
Customer Service Representative Medical
- Hoover, AL (20 miles from Graysville, AL)
- 28 days ago
- Hoover, AL (20 miles from Graysville, AL)
- 28 days ago
Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....
Customer Service Representative
- Birmingham, AL (14 miles from Graysville, AL)
- 45+ days ago
- Birmingham, AL (14 miles from Graysville, AL)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Video Banking
- Birmingham, AL (14 miles from Graysville, AL)
- 90+ days ago
- Birmingham, AL (14 miles from Graysville, AL)
- 90+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative - Video Banking
- Birmingham, AL (14 miles from Graysville, AL)
- 90+ days ago
- Birmingham, AL (14 miles from Graysville, AL)
- 90+ days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Retail Customer Service Associate
- Hoover, AL (20 miles from Graysville, AL)
- 30+ days ago
- Hoover, AL (20 miles from Graysville, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Customer Service Representative
- Birmingham, AL (14 miles from Graysville, AL)
- 30+ days ago
- Birmingham, AL (14 miles from Graysville, AL)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Jasper, AL (20 miles from Graysville, AL)
- 45+ days ago
- Jasper, AL (20 miles from Graysville, AL)
- 45+ days ago
Assist in generating reports related to order processing and customer service metrics as needed....
Customer Service Representative Job
- Hoover, AL (20 miles from Graysville, AL)
- 45+ days ago
- Hoover, AL (20 miles from Graysville, AL)
- 45+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Store 2723836: 1008 S Main St, Graysville, Alabama 35073 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723836: 1008 S Main St, Graysville, Alabama 35073 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Graysville, AL
Moving to Graysville, AL? Find some basic demographic data about Graysville, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Graysville, AL
Highest Education Level
Customer Services in Graysville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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