Customer Service Jobs in Birmingham, AL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
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Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkThe Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner....
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville
- Adamsville, AL (12 miles from Birmingham, AL)
- 27 days ago
- Adamsville, AL (12 miles from Birmingham, AL)
- 27 days ago
CAT CUSTOMER SERVICE REPRESENTATIVE Staffing Now Adamsville, AL (Onsite) Contractor Job Details Customer Service Representative - CAT FNOL (Contract, Remote) Location: Remote Pay: $20/hr Type: Contract...
Customer Service Representative - Patient Registration
- Birmingham, AL
- 30+ days ago
- Birmingham, AL
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Associate
- Hoover, AL (6 miles from Birmingham, AL)
- 30+ days ago
- Hoover, AL (6 miles from Birmingham, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Medical Equipment Customer Service Representative
- Birmingham, AL
- 30+ days ago
- Birmingham, AL
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Helena, AL (19 miles from Birmingham, AL)
- 90+ days ago
- Helena, AL (19 miles from Birmingham, AL)
- 90+ days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Helena, AL (19 miles from Birmingham, AL)
- 90+ days ago
- Helena, AL (19 miles from Birmingham, AL)
- 90+ days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Birmingham, AL
Moving to Birmingham, AL? Find some basic demographic data about Birmingham, AL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Birmingham, AL
Highest Education Level
Customer Services in Birmingham, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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