Customer Service Jobs in Ardmore, AL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Customer Service Representative

  • Huntsville, AL (22 miles from Ardmore, AL)
  • 1 hour ago
  • Huntsville, AL (22 miles from Ardmore, AL)
  • 1 hour ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Remote Customer Service Representative

  • Redstone Arsenal, AL (24 miles from Ardmore, AL)
  • 1 day ago
  • Redstone Arsenal, AL (24 miles from Ardmore, AL)
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Customer Service Associate

  • Huntsville, AL (22 miles from Ardmore, AL)
  • 4 days ago
  • Huntsville, AL (22 miles from Ardmore, AL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5651 Holmes Ave Nw, Huntsville,...

Customer Service Representative

  • Fayetteville, TN (19 miles from Ardmore, AL)
  • 21 days ago
  • Fayetteville, TN (19 miles from Ardmore, AL)
  • 21 days ago

At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Customer Service Representative - Work at Home

  • Huntsville, AL (22 miles from Ardmore, AL)
  • 30+ days ago
  • Huntsville, AL (22 miles from Ardmore, AL)
  • 30+ days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representatives Needed

  • Huntsville, AL (22 miles from Ardmore, AL)
  • 30+ days ago
  • Huntsville, AL (22 miles from Ardmore, AL)
  • 30+ days ago

Our Clients look for Independent Contractors who are comfortable: Conducting inbound and outbound customer service calls with customers. Creatively problem solving....

Remote Work

Demographic Data for Ardmore, AL

Moving to Ardmore, AL? Find some basic demographic data about Ardmore, AL below.


Local
National
5,426
85
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Ardmore, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ardmore, AL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ardmore, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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