Customer Service Jobs in Lake Mary, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Heathrow, FL
- 10 days ago
- Liberty Mutual Insurance
- Heathrow, FL
- 10 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Lake Mary, FL
- 13 days ago
- Liberty Mutual Insurance
- Lake Mary, FL
- 13 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkCustomer Service Representative
- Orlando, FL (15 miles from Lake Mary, FL)
- 9 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 9 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
' service or billing complaints by performing activities such as exchangingmerchandise, refunding money, or adjusting bills; Review insurance policy terms to determine whether a particular loss is covered...
- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about...
Customer Service Representative - FT
- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
service....
Account Manager/Customer Service Representative
- Oviedo, FL (10 miles from Lake Mary, FL)
- 6 days ago
- Oviedo, FL (10 miles from Lake Mary, FL)
- 6 days ago
Chosen candidate must have quoting and binding homeowners insurance policies, handling customer service issues like making payments and processing renewals, etc....
Customer Service Rep - Maitland, FL
- Maitland, FL (9 miles from Lake Mary, FL)
- 6 days ago
- Maitland, FL (9 miles from Lake Mary, FL)
- 6 days ago
Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to handle multi-line phones with...
Customer Service Representative
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Lockhart, FL (10 miles from Lake Mary, FL)
- 9 days ago
- Lockhart, FL (10 miles from Lake Mary, FL)
- 9 days ago
Complete various special projects as required Requirements Qualifications to be a Customer Service Representative: Previous work experience in Specialty Pharmacy or Customer Service Professional level...
Customer Service Representative
- Orlando, FL (15 miles from Lake Mary, FL)
- 13 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 13 days ago
Primary Job Location: Orlando District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Location State:...
Customer Service Representative
- Casselberry, FL (7 miles from Lake Mary, FL)
- 17 days ago
- Casselberry, FL (7 miles from Lake Mary, FL)
- 17 days ago
The Customer Service Representative I is responsible for providing customer service and clerical support for the City of Casselberry....
Customer Service Representative - Orlando
- Orlando, FL (15 miles from Lake Mary, FL)
- 19 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 19 days ago
Customer Service Representative FLSA Status: Hourly/Non-Exempt Why Work with Eastern Metal Supply Your effort will help build America!...
Customer Service Representative
- Orlando, FL (15 miles from Lake Mary, FL)
- 23 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 23 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Concierge/Customer Service Representative needs to be versatile and equipped with a skill set to handle the complexity of the job....
Remote WorkDemographic Data for Lake Mary, FL
Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lake Mary, FL
Highest Education Level
Customer Services in Lake Mary, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Customer Success
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Billing
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Driving
- Friendliness
- Typing
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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