Customer Service Jobs in Chandler, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 77 Jobs

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work
Alpha The Agency

Customer Service Rep

Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260....

Customer Service Representative

  • Glendale, AZ (23 miles from Chandler, AZ)
  • 7 days ago
  • Glendale, AZ (23 miles from Chandler, AZ)
  • 7 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative - FT

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago

service....

Outbound Customer Service - Insurance Verification - HYBRID

  • Tempe, AZ (6 miles from Chandler, AZ)
  • 11 hours ago
  • Tempe, AZ (6 miles from Chandler, AZ)
  • 11 hours ago

As the world's largest staffing and recruitment agency in the world, we can commit to find you the perfect role that gives you the opportunity to learn and grow in the life sciences arena....

Customer Service Associate

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 16 hours ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 16 hours ago

Customer Service Associate at Addison Group Customer Service Associate at Addison Group in Phoenix, Arizona Posted in Other 5 days ago....

Insurance Agency Customer Service Representative (P&C Licensed)

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 1 day ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 1 day ago

and Casualty License- Insurance customer service and/or sales agent experience with policy changes, inputting quotes, client files, and agency processes- 2 years experience with high volume inbound...

Representative, Customer Service - Insurance Verification

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 4 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 4 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Customer Service Representative - Remote in Multiple Locations

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago

Optum NV is seeking a Customer Service Representative to join our team in Multiple Locations....

Remote Work

Lead Customer Service Representative - National Remote

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 5 days ago

.** As a **Lead Customer Service Representative**, you'll compassionately deliver an exceptional experience....

Remote Work

Claims Customer Service Representative

  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 6 days ago
  • Phoenix, AZ (14 miles from Chandler, AZ)
  • 6 days ago

['American Modern Insurance Group', '4.3', 'Claims Customer Service Representative', 'Apply on employer site', 'Apply now', 'Phoenix, AZ', '', '$37K - $46K', '\xa0', '(Glassdoor est.)'][]...

Customer Service Representative- Remote

  • Mesa, AZ (14 miles from Chandler, AZ)
  • 6 days ago
  • Mesa, AZ (14 miles from Chandler, AZ)
  • 6 days ago

We explore ways to anticipate customer needs by evolving our self-service options while staying true to our goal of providing world-class customer service....

Remote Work

Customer Service Representative

  • Tempe, AZ (6 miles from Chandler, AZ)
  • 6 days ago
  • Tempe, AZ (6 miles from Chandler, AZ)
  • 6 days ago

The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects....

Customer Service Representative - FS

  • Tempe, AZ (6 miles from Chandler, AZ)
  • 6 days ago
  • Tempe, AZ (6 miles from Chandler, AZ)
  • 6 days ago

Your Role on the Team As a Customer Service Representative - Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Demographic Data for Chandler, AZ

Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.


Local
National
296,547
7,193
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Chandler, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Chandler, AZ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chandler, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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