Customer Service Jobs in Plano, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX
- 11 days ago
- Liberty Mutual Insurance
- Plano, TX
- 11 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Customer Service Representative
- Grand Prairie, TX (24 miles from Plano, TX)
- 1 day ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 1 day ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Lead Customer Service Representative - National Remote
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
As a Lead Customer Service Representative, you'll compassionately deliver an exceptional experience....
Remote Work- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....
Customer Service Representative (Bilingual)
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Team Lead
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
Quality Location: Dallas, Texas Hours: 1st Shift Full Time/Benefit Eligible In this role, you will: Support the Customer Service Supervisor with departmental goals and objectives, including training...
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- Allen, TX (7 miles from Plano, TX)
- 3 days ago
- Allen, TX (7 miles from Plano, TX)
- 3 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Bank Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now Addison
- Addison, TX (9 miles from Plano, TX)
- 4 days ago
- Addison, TX (9 miles from Plano, TX)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now Addison, TX (Onsite) Contractor Job Details Customer Service Representative - CAT FNOL (Contract, Remote) Location: Remote Pay: $20/hr Type: Contract...
Customer Service Associates, Electronics
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
We have a limited number of openings for Retail Sales Associates at the Dallas/Fort Worth International Airport, who want to turn customer service into a customer EXPERIENCE for travelers....
ULINE- Customer Service Representative
- Irving, TX (20 miles from Plano, TX)
- 5 days ago
- Irving, TX (20 miles from Plano, TX)
- 5 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative - Remote in Multiple Locations
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
Optum NV is seeking a Customer Service Representative to join our team in Multiple Locations....
Remote WorkBilingual Customer Service Representative
- Addison, TX (9 miles from Plano, TX)
- 6 days ago
- Addison, TX (9 miles from Plano, TX)
- 6 days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
Medical Customer Service Rep Dallas, TX Type: Contract-to-Hire Category: Healthcare Salary: 19.00 Per Hour Reference ID: 10044216 Shortcut: QGYyTK Job Title: Medical Customer Service Representative...
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Customer Success
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Billing
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Driving
- Friendliness
- Typing
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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