Customer Service Jobs in Spartanburg, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Wellford, SC (5 miles from Spartanburg, SC)
- 6 days ago
- Wellford, SC (5 miles from Spartanburg, SC)
- 6 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Spanish Bilingual Customer Service Representative
- Spartanburg, SC
- 8 days ago
- Spartanburg, SC
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Greenville, SC (22 miles from Spartanburg, SC)
- 8 days ago
- Greenville, SC (22 miles from Spartanburg, SC)
- 8 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Peachwood Centre Dr, Spartanburg...
Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Spartanburg, SC
- 90+ days ago
- Spartanburg, SC
- 90+ days ago
Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Fountain Inn, SC (21 miles from Spartanburg, SC)
- 90+ days ago
- Fountain Inn, SC (21 miles from Spartanburg, SC)
- 90+ days ago
Store 2706778: 1300 N Main Street, Fountain Inn, South Carolina 29644 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Spartanburg, SC
Moving to Spartanburg, SC? Find some basic demographic data about Spartanburg, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Spartanburg, SC
Highest Education Level
Customer Services in Spartanburg, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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