Customer Service Jobs in Rock Hill, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Branch Customer Service Representative -Fort Mill, SC
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 7 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 7 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Retail Customer Service Associate
- Matthews, NC (22 miles from Rock Hill, SC)
- 8 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Retail Loss Prevention Customer Service Associate
- Indian Land, SC (11 miles from Rock Hill, SC)
- 10 days ago
- Indian Land, SC (11 miles from Rock Hill, SC)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 12 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 14 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 14 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative, PTNA, Rock Hill, SC [EG]
- Rock Hill, SC
- 60+ days ago
- Rock Hill, SC
- 60+ days ago
Four (4) years of customer service experience preferably in a similar work environment....
Store 2706969: 4044 Charlotte Hwy, Lake Wylie, South Carolina 29710 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05536) - Weddington Rd
- Wesley Chapel, NC (22 miles from Rock Hill, SC)
- 90+ days ago
- Wesley Chapel, NC (22 miles from Rock Hill, SC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 90+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 90+ days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rock Hill, SC
Highest Education Level
Customer Services in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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