Customer Service Jobs in Rock Hill, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Remote)
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 4 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 4 days ago
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Remote WorkRemote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Pineville, NC (15 miles from Rock Hill, SC)
- 17 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 17 days ago
service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...
Retail Customer Service Associate
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Rock Hill, SC
- 45+ days ago
- Rock Hill, SC
- 45+ days ago
Four (4) years of customer service experience preferably in a similar work environment....
Store 2723952: 1420 Celanese Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05536) - Weddington Rd
- Wesley Chapel, NC (22 miles from Rock Hill, SC)
- 90+ days ago
- Wesley Chapel, NC (22 miles from Rock Hill, SC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 90+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 90+ days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Lake Wylie, SC (16 miles from Rock Hill, SC)
- 90+ days ago
- Lake Wylie, SC (16 miles from Rock Hill, SC)
- 90+ days ago
Store 2723968: 4044 Charlotte Hwy, Lake Wylie, South Carolina 29710 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Service Rep(08917) - 3901 G Providence Rd.
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 90+ days ago
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08878) - 956 South Point Rd
- Belmont, NC (23 miles from Rock Hill, SC)
- 90+ days ago
- Belmont, NC (23 miles from Rock Hill, SC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05635) - 485 Tom Hall St
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 90+ days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rock Hill, SC
Highest Education Level
Customer Services in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »