Customer Service Jobs in Piedmont, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Single Billing Office Customer Service Representative, FT, Days, - Remote
- Greenville, SC (9 miles from Piedmont, SC)
- 15 hours ago
- Greenville, SC (9 miles from Piedmont, SC)
- 15 hours ago
Be clear and concise in all communication to ensure patients understand the information that is being communicated to them by the Customer Service Specialist....
Remote Work- Greenville, SC (9 miles from Piedmont, SC)
- 6 days ago
- Greenville, SC (9 miles from Piedmont, SC)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Employee Benefits
- Greenville, SC (9 miles from Piedmont, SC)
- 13 days ago
- Greenville, SC (9 miles from Piedmont, SC)
- 13 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The...
Spanish Bilingual Customer Service Representative
- Greenville, SC (9 miles from Piedmont, SC)
- 23 days ago
- Greenville, SC (9 miles from Piedmont, SC)
- 23 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Retail Customer Service Associate
- Anderson, SC (18 miles from Piedmont, SC)
- 45+ days ago
- Anderson, SC (18 miles from Piedmont, SC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3812 Liberty Hwy Ste 6, Anderson...
Retail Customer Service Associate
- Easley, SC (13 miles from Piedmont, SC)
- 45+ days ago
- Easley, SC (13 miles from Piedmont, SC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 309 Rolling Hills Cir, Easley, SC...
Customer Service Representative
- Mauldin, SC (9 miles from Piedmont, SC)
- 90+ days ago
- Mauldin, SC (9 miles from Piedmont, SC)
- 90+ days ago
Store 2723285: 5010 Pelham Rd, Mauldin, South Carolina 29662 Availability - Shift/Days Full time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative
- Fountain Inn, SC (15 miles from Piedmont, SC)
- 90+ days ago
- Fountain Inn, SC (15 miles from Piedmont, SC)
- 90+ days ago
Store 2706778: 1300 N Main Street, Fountain Inn, South Carolina 29644 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Piedmont, SC
Moving to Piedmont, SC? Find some basic demographic data about Piedmont, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Piedmont, SC
Highest Education Level
Customer Services in Piedmont, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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