Customer Service Jobs in Lancaster, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual Customer Service Representative
- Monroe, NC (23 miles from Lancaster, SC)
- 9 days ago
- Monroe, NC (23 miles from Lancaster, SC)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Rock Hill, SC (20 miles from Lancaster, SC)
- 9 days ago
- Rock Hill, SC (20 miles from Lancaster, SC)
- 9 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRetail Customer Service Associate
- Matthews, NC (21 miles from Lancaster, SC)
- 30+ days ago
- Matthews, NC (21 miles from Lancaster, SC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Rock Hill, SC (20 miles from Lancaster, SC)
- 45+ days ago
- Rock Hill, SC (20 miles from Lancaster, SC)
- 45+ days ago
Four (4) years of customer service experience preferably in a similar work environment....
Customer Service Representative
- Rock Hill, SC (20 miles from Lancaster, SC)
- 90+ days ago
- Rock Hill, SC (20 miles from Lancaster, SC)
- 90+ days ago
Store 2723952: 1420 Celanese Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05536) - Weddington Rd
- Wesley Chapel, NC (21 miles from Lancaster, SC)
- 90+ days ago
- Wesley Chapel, NC (21 miles from Lancaster, SC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05600) - 801 McGregor St, Pageland
- Pageland, SC (15 miles from Lancaster, SC)
- 90+ days ago
- Pageland, SC (15 miles from Lancaster, SC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative
- Matthews, NC (21 miles from Lancaster, SC)
- 90+ days ago
- Matthews, NC (21 miles from Lancaster, SC)
- 90+ days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Rep(08917) - 3901 G Providence Rd.
- Waxhaw, NC (11 miles from Lancaster, SC)
- 90+ days ago
- Waxhaw, NC (11 miles from Lancaster, SC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Lancaster, SC
Moving to Lancaster, SC? Find some basic demographic data about Lancaster, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lancaster, SC
Highest Education Level
Customer Services in Lancaster, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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