Customer Service Jobs in Columbia, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Columbia, SC
- 12 hours ago
- Columbia, SC
- 12 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative (Part Time) - North Sarasota Library
- North, SC (24 miles from Columbia, SC)
- 1 day ago
- North, SC (24 miles from Columbia, SC)
- 1 day ago
As a Customer Service Representative for our Betty J....
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Cardmember Services
- Columbia, SC
- 5 days ago
- Columbia, SC
- 5 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 350 Harbison Blvd, Columbia, SC...
Customer Service Representative - Producer Services
- Columbia, SC
- 30+ days ago
- Columbia, SC
- 30+ days ago
service is a plus!...
Store 2705144: 90 Clemson Rd, Columbia, South Carolina 29229 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2720453: 3800 Rosewood Dr, Columbia, South Carolina 29205 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Work at Home
- North, SC (24 miles from Columbia, SC)
- 60+ days ago
- North, SC (24 miles from Columbia, SC)
- 60+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRemote Customer Service Representative
- North, SC (24 miles from Columbia, SC)
- 60+ days ago
- North, SC (24 miles from Columbia, SC)
- 60+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative - Days
- West Columbia, SC (2 miles from Columbia, SC)
- 90+ days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 90+ days ago
Store 2705133: 2600 Sunset Blvd, West Columbia, South Carolina 29169 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, SC
Highest Education Level
Customer Services in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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