Customer Service Jobs in Charleston, SC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Customer Service Representative - PT

  • North Charleston, SC
  • 2 days ago
  • North Charleston, SC
  • 2 days ago

service....

Customer Service Representative - FT

  • North Charleston, SC
  • 3 days ago
  • North Charleston, SC
  • 3 days ago

service....

Customer Service Representative

  • Mount Pleasant, SC (6 miles from Charleston, SC)
  • 5 days ago
  • Mount Pleasant, SC (6 miles from Charleston, SC)
  • 5 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration

  • Mount Pleasant, SC (6 miles from Charleston, SC)
  • 5 days ago
  • Mount Pleasant, SC (6 miles from Charleston, SC)
  • 5 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Mount Pleasant, SC (6 miles from Charleston, SC)
  • 11 days ago
  • Mount Pleasant, SC (6 miles from Charleston, SC)
  • 11 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Mt Pleasant, SC (6 miles from Charleston, SC)
  • 28 days ago
  • Mt Pleasant, SC (6 miles from Charleston, SC)
  • 28 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative Store #87

  • Johns Island, SC (9 miles from Charleston, SC)
  • 45+ days ago
  • Johns Island, SC (9 miles from Charleston, SC)
  • 45+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative Store #103

  • North Charleston, SC
  • 60+ days ago
  • North Charleston, SC
  • 60+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Retail Customer Service Associate

  • North Charleston, SC
  • 30+ days ago
  • North Charleston, SC
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4900 Centre Pointe Dr, North Charleston...

Sales & Customer Service Associate

  • Charleston, SC
  • 45+ days ago
  • Charleston, SC
  • 45+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Lead Customer Service Representative, Full or Part Time

  • Charleston, SC
  • 45+ days ago
  • Charleston, SC
  • 45+ days ago

Store 2720848: 1786 Main Rd, Charleston, South Carolina 29455 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Charleston, SC
  • 60+ days ago
  • Charleston, SC
  • 60+ days ago

Skills & Competencies: 2+ years of experience in customer service-related positions. High School Diploma or equivalent....

Customer Service Representative Store #83

  • North Charleston, SC
  • 60+ days ago
  • North Charleston, SC
  • 60+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Third Shift Customer Service Representative Store #86 (overnight)

  • Ladson, SC (17 miles from Charleston, SC)
  • 60+ days ago
  • Ladson, SC (17 miles from Charleston, SC)
  • 60+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative Store #74

  • Goose Creek, SC (14 miles from Charleston, SC)
  • 60+ days ago
  • Goose Creek, SC (14 miles from Charleston, SC)
  • 60+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Demographic Data for Charleston, SC

Moving to Charleston, SC? Find some basic demographic data about Charleston, SC below.


Local
National
205,792
7,979
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Charleston, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Charleston, SC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Charleston, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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