Customer Service Jobs in Salem, NH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Avis Customer Service Associate Outdoor Lot Support (Full-Time)

  • Manchester, NH (18 miles from Salem, NH)
  • 1 day ago
  • Manchester, NH (18 miles from Salem, NH)
  • 1 day ago

service....

Insurance Customer Service Representative

  • Reading, MA (19 miles from Salem, NH)
  • 5 days ago
  • Reading, MA (19 miles from Salem, NH)
  • 5 days ago

Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....

Loss Prevention Customer Service Associate

  • Salem, NH
  • 9 days ago
  • Salem, NH
  • 9 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate

  • Methuen, MA (4 miles from Salem, NH)
  • 14 days ago
  • Methuen, MA (4 miles from Salem, NH)
  • 14 days ago

As the name suggests, your main priority is to provide great customer service....

Internal Sales Rep (Customer Service Rep)

  • Beverly, MA (24 miles from Salem, NH)
  • 18 days ago
  • Beverly, MA (24 miles from Salem, NH)
  • 18 days ago

Close Internal Sales Rep (Customer Service Rep) Beverly, Massachusetts Office/Professional 259 days ago Apply Summary: Seeking Internal Sales Reps with 3 to 5 years of experience in a manufacturing...

Medical Equipment Customer Service Representative

  • Methuen, MA (4 miles from Salem, NH)
  • 25 days ago
  • Methuen, MA (4 miles from Salem, NH)
  • 25 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 WALMART BLVD, HUDSON, NH 03051...

Customer Service Representative

  • Winchester, MA (24 miles from Salem, NH)
  • 45+ days ago
  • Winchester, MA (24 miles from Salem, NH)
  • 45+ days ago

Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative (New England Platform)

  • Woburn, MA (21 miles from Salem, NH)
  • 60+ days ago
  • Woburn, MA (21 miles from Salem, NH)
  • 60+ days ago

Job Summary: Issue bonds, invoice bond premiums, issue Certificates of Insurance, process claims, handle incoming and outgoing mail, answer phone, transfer calls....

PT Customer Service Associate

  • Hampton, NH (21 miles from Salem, NH)
  • 90+ days ago
  • Hampton, NH (21 miles from Salem, NH)
  • 90+ days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Salem, NH
  • 90+ days ago
  • Salem, NH
  • 90+ days ago

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative: UniClean

  • Hudson, NH (9 miles from Salem, NH)
  • 90+ days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 90+ days ago

Are you a people person' who loves delivering outstanding customer service?...

Customer Service Representative

  • Methuen, MA (4 miles from Salem, NH)
  • 90+ days ago
  • Methuen, MA (4 miles from Salem, NH)
  • 90+ days ago

Store 4707512: 181 Pelham St, Methuen, Massachusetts 01844 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative- Manchester, NH

  • Manchester, NH (18 miles from Salem, NH)
  • 90+ days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 90+ days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Entry Level Customer Service Representative- Merrimack, NH

  • Merrimack, NH (15 miles from Salem, NH)
  • 90+ days ago
  • Merrimack, NH (15 miles from Salem, NH)
  • 90+ days ago

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....

Demographic Data for Salem, NH

Moving to Salem, NH? Find some basic demographic data about Salem, NH below.


Local
National
30,095
1,322
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Salem, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Salem, NH offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salem, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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