Customer Service Jobs in Salem, NH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Representative

  • Melrose, MA (24 miles from Salem, NH)
  • 4 days ago
  • Melrose, MA (24 miles from Salem, NH)
  • 4 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Manchester, NH (18 miles from Salem, NH)
  • 8 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 8 days ago

Job Details Job Location: Manchester, NH Position Type: Full Time Salary Range: $17.00 - $17.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Customer Service Description Retail Office...

Customer Service Representative

  • Bedford, NH (18 miles from Salem, NH)
  • 8 days ago
  • Bedford, NH (18 miles from Salem, NH)
  • 8 days ago

We are looking for a Full-Time Customer Service Representative that brings to the team an Energetic personality, with a demonstrated ability to engage and communicate with customers in a service-oriented...

Customer Service Representative

  • Winchester, MA (24 miles from Salem, NH)
  • 12 days ago
  • Winchester, MA (24 miles from Salem, NH)
  • 12 days ago

Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Loss Prevenion Customer Service Associate II (w/ uniform)

  • Lawrence, MA (6 miles from Salem, NH)
  • 12 days ago
  • Lawrence, MA (6 miles from Salem, NH)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • North Andover, MA (10 miles from Salem, NH)
  • 13 days ago
  • North Andover, MA (10 miles from Salem, NH)
  • 13 days ago

Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....

REMOTE Customer Service Rep II Phones

  • Lawrence, MA (6 miles from Salem, NH)
  • 15 days ago
  • Lawrence, MA (6 miles from Salem, NH)
  • 15 days ago

WORK FROM HOME! OUR GUIDING PRINCIPLES: Make every interaction Count Actwith Respect and Integrity Demonstrate Passion for ContinuousImprovement Be Worth of Trust from all Stakeholders...

Remote Work

Customer Service Representative - FT

  • Manchester, NH (18 miles from Salem, NH)
  • 17 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 17 days ago

service....

Customer Service Representative - PT

  • Manchester, NH (18 miles from Salem, NH)
  • 17 days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 17 days ago

service....

Customer Service Representative (New England Platform)

  • Woburn, MA (21 miles from Salem, NH)
  • 30+ days ago
  • Woburn, MA (21 miles from Salem, NH)
  • 30+ days ago

Job Summary: Issue bonds, invoice bond premiums, issue Certificates of Insurance, process claims, handle incoming and outgoing mail, answer phone, transfer calls....

Customer Service Associate

  • Middleton, MA (17 miles from Salem, NH)
  • 45+ days ago
  • Middleton, MA (17 miles from Salem, NH)
  • 45+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Representative

  • Manchester, NH (18 miles from Salem, NH)
  • 60+ days ago
  • Manchester, NH (18 miles from Salem, NH)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 WALMART BLVD, HUDSON, NH 03051...

Customer Service Representative

  • Tyngsboro, MA (14 miles from Salem, NH)
  • 45+ days ago
  • Tyngsboro, MA (14 miles from Salem, NH)
  • 45+ days ago

Summary: Seeking a Customer Service Representative with experience in a CNC manufacturing or technical environment to manage customer interactions and order processing....

Customer Service Representative: UniClean

  • Hudson, NH (9 miles from Salem, NH)
  • 45+ days ago
  • Hudson, NH (9 miles from Salem, NH)
  • 45+ days ago

Are you a people person' who loves delivering outstanding customer service?...

Demographic Data for Salem, NH

Moving to Salem, NH? Find some basic demographic data about Salem, NH below.


Local
National
30,095
1,322
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Salem, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Salem, NH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salem, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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