Customer Service Jobs in Epsom, NH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Concord, NH (10 miles from Epsom, NH)
- 6 days ago
- Concord, NH (10 miles from Epsom, NH)
- 6 days ago
Customer Service Representative **Sr....
Remote WorkRetail Customer Service Associate
- Concord, NH (10 miles from Epsom, NH)
- 9 days ago
- Concord, NH (10 miles from Epsom, NH)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
Customer Service Representative
- Londonderry, NH (23 miles from Epsom, NH)
- 15 days ago
- Londonderry, NH (23 miles from Epsom, NH)
- 15 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Pembroke, NH (4 miles from Epsom, NH)
- 22 days ago
- Pembroke, NH (4 miles from Epsom, NH)
- 22 days ago
We are currently looking for a FT Customer Service Representative....
Bilingual Customer Service Representative - Cantonese/Mandarin/English
- Londonderry, NH (23 miles from Epsom, NH)
- 24 days ago
- Londonderry, NH (23 miles from Epsom, NH)
- 24 days ago
Description We are excited to announce that we are seeking a bilingual English/Chinese Customer Service Representative to join our team....
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Merrimack, NH
- Newmarket, NH (22 miles from Epsom, NH)
- 28 days ago
- Newmarket, NH (22 miles from Epsom, NH)
- 28 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Concord, NH (10 miles from Epsom, NH)
- 30+ days ago
- Concord, NH (10 miles from Epsom, NH)
- 30+ days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Concord, NH (10 miles from Epsom, NH)
- 30+ days ago
- Concord, NH (10 miles from Epsom, NH)
- 30+ days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Demographic Data for Epsom, NH
Moving to Epsom, NH? Find some basic demographic data about Epsom, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Epsom, NH
Highest Education Level
Customer Services in Epsom, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »