Customer Service Jobs in Concord, NH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - UniFirst ($1,000 Sign On)
- Laconia, NH (23 miles from Concord, NH)
- 14 days ago
- Laconia, NH (23 miles from Concord, NH)
- 14 days ago
Provide excellent customer service to both customers and UniFirst personnel....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Concord, NH
- 11 hours ago
- Concord, NH
- 11 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Manchester, NH (17 miles from Concord, NH)
- 1 day ago
- Manchester, NH (17 miles from Concord, NH)
- 1 day ago
service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 304 SHEEP DAVIS RD, CONCORD, NH...
Customer Service Representative
- Warner, NH (17 miles from Concord, NH)
- 90+ days ago
- Warner, NH (17 miles from Concord, NH)
- 90+ days ago
Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative- Manchester, NH
- Manchester, NH (17 miles from Concord, NH)
- 90+ days ago
- Manchester, NH (17 miles from Concord, NH)
- 90+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Concord, NH
Highest Education Level
Customer Services in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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