Customer Service Jobs in Amherst, NH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Hudson, NH (12 miles from Amherst, NH)
- 4 hours ago
- Hudson, NH (12 miles from Amherst, NH)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 WALMART BLVD, HUDSON, NH 03051...
Customer Service Representative
- Londonderry, NH (11 miles from Amherst, NH)
- 6 days ago
- Londonderry, NH (11 miles from Amherst, NH)
- 6 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Pembroke, NH (23 miles from Amherst, NH)
- 12 days ago
- Pembroke, NH (23 miles from Amherst, NH)
- 12 days ago
We are currently looking for a FT Customer Service Representative....
Customer Service Representative
- Salem, NH (20 miles from Amherst, NH)
- 14 days ago
- Salem, NH (20 miles from Amherst, NH)
- 14 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Bilingual Customer Service Representative - Cantonese/Mandarin/English
- Londonderry, NH (11 miles from Amherst, NH)
- 14 days ago
- Londonderry, NH (11 miles from Amherst, NH)
- 14 days ago
Description We are excited to announce that we are seeking a bilingual English/Chinese Customer Service Representative to join our team....
Entry Level Customer Service Representative- Merrimack, NH
- Hancock, NH (20 miles from Amherst, NH)
- 19 days ago
- Hancock, NH (20 miles from Amherst, NH)
- 19 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- North Salem, NH (19 miles from Amherst, NH)
- 19 days ago
- North Salem, NH (19 miles from Amherst, NH)
- 19 days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Loss Prevention Customer Service Associate
- Salem, NH (20 miles from Amherst, NH)
- 30+ days ago
- Salem, NH (20 miles from Amherst, NH)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Medical Equipment Customer Service Representative
- Methuen, MA (23 miles from Amherst, NH)
- 45+ days ago
- Methuen, MA (23 miles from Amherst, NH)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Salem, NH (20 miles from Amherst, NH)
- 90+ days ago
- Salem, NH (20 miles from Amherst, NH)
- 90+ days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative: UniClean
- Hudson, NH (12 miles from Amherst, NH)
- 90+ days ago
- Hudson, NH (12 miles from Amherst, NH)
- 90+ days ago
Are you a people person' who loves delivering outstanding customer service?...
Customer Service Representative
- Methuen, MA (23 miles from Amherst, NH)
- 90+ days ago
- Methuen, MA (23 miles from Amherst, NH)
- 90+ days ago
Store 4707512: 181 Pelham St, Methuen, Massachusetts 01844 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Entry Level Customer Service Representative- Merrimack, NH
- Merrimack, NH (5 miles from Amherst, NH)
- 90+ days ago
- Merrimack, NH (5 miles from Amherst, NH)
- 90+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Demographic Data for Amherst, NH
Moving to Amherst, NH? Find some basic demographic data about Amherst, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Amherst, NH
Highest Education Level
Customer Services in Amherst, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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