Customer Service Jobs in Barksdale Afb, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Shreveport, LA (6 miles from Barksdale Afb, LA)
- 3 days ago
- Shreveport, LA (6 miles from Barksdale Afb, LA)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Licensed Insurance Customer Service
- Bossier City, LA (5 miles from Barksdale Afb, LA)
- 2 days ago
- Bossier City, LA (5 miles from Barksdale Afb, LA)
- 2 days ago
Must have an active Property and Casualty Insurance license....
Customer Service Representatives
- Bossier City, LA (5 miles from Barksdale Afb, LA)
- 25 days ago
- Bossier City, LA (5 miles from Barksdale Afb, LA)
- 25 days ago
Customer Service Representatives Call Center & Customer Service $ 15 / Hour location_on Bossier City, Louisiana work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Remote Customer Service Representative
- Barksdale AFB, LA
- 30+ days ago
- Barksdale AFB, LA
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Bossier City, LA (5 miles from Barksdale Afb, LA)
- 30+ days ago
- Bossier City, LA (5 miles from Barksdale Afb, LA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2861 Beene Blvd, Bossier City, LA...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Barksdale Afb, LA
Highest Education Level
Customer Services in Barksdale Afb, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »